This thread was archived. Please ask a new question if you need help.
Exceptions - Tracking Protections appeared disabled, how to activate it to add to it?
This issue is two-fold. One, I'd like to add specific websites to the exceptions to tracking protections so that I am able to read an article without a banner over it stating that I have ad blocker on preventing me from reading it. I do not see a way to add any websites. When I look to add a website the tabs are shaded, disabled and unresponsive to any clicking on them. I don't see a clear way to add a website. Two, sometimes, I will see see the banner blocking me from reading an ad as a result of ad blocking. I do not know if it's due to tracking protection or ad block or both. I do not have any add-on under Firefox or on the PC called AdBlock. I have tried clicking on the shield icon to the left of the lock symbol in the search/URL bar but sometimes it does not work to disable the banner over an article stating that I must disable the ad blocker.
All Replies (2)
Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection https://support.mozilla.org/en-US/kb/tracking-protection
Please Copy/Paste about:preferences#privacy to the Address Bar and Enter. Go down to Tracking Protection. What is going on there ? You mention something greyed out. ?
Put a Check Mark in Only in Private Windows
Click on Change Blocklist and make sure that you have the lesser of the 2 options checked. Add your Exceptions there in Exceptions.
If this is all greyed out please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
You may have to create cookie allow exceptions for specific domains if you currently disable third-party cookies. A quick test is such cases is to allow all third-party cookies and then check for what domains cookies are created.