Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updated to Quantum and now no bookmarks bar?

  • 2 replies
  • 5 have this problem
  • 6 views
  • Last reply by Tony Pearce

more options

I have right clicked on the menubar and both menu and bookmarks bars are ticked. I can see all my bookmarks if I clik on III\ icon but there is no bookmarks bar even if I click to add a bookmark it doesn't show but does in the list in III\? My version is 57.0 what do I do or do you need to do to give me my bookmarks back on Windows 10?

I have right clicked on the menubar and both menu and bookmarks bars are ticked. I can see all my bookmarks if I clik on III\ icon but there is no bookmarks bar even if I click to add a bookmark it doesn't show but does in the list in III\? My version is 57.0 what do I do or do you need to do to give me my bookmarks back on Windows 10?

Chosen solution

Hello, make sure you selected show bookmarks bar in the right click -- if all else fails, try a refresh and then attempt to enable the bar.

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Hello, make sure you selected show bookmarks bar in the right click -- if all else fails, try a refresh and then attempt to enable the bar.

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

more options

Brilliant refreshing Firefox sorted the problem out, many thanks x