Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

will not save history if computer is turned off. how do i fix this

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

as long as computer is on firefox history is saved. if firefox is left or computer is turned off the history is erased. i need to find out how to save history. thank you for any help.

as long as computer is on firefox history is saved. if firefox is left or computer is turned off the history is erased. i need to find out how to save history. thank you for any help.

All Replies (2)

more options

Profile data can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (In the address bar, type about:preferences#privacy<enter>)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.

Warning: Your System Details shows you have; Search Incognito

This is a known troublemaker.

more options

Make sure that you close Firefox correctly before powering down the computer. Otherwise you might corrupt files in the profile folder.

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit