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Trying to send email to multiple recipients. Says it's connected, but won't send

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Happy112

djdonut
djdonut
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Trying to send an email blast to my mailing list. I do it every month. This month, it won't send. The addresses appear (as bcc). I sent a copy to myself, visible to people. It says it is connected to smpt.earthlink.net, but it won't send. If I send to a single recipient (myself as a test) it goes thru right away.

Trying to send an email blast to my mailing list. I do it every month. This month, it won't send. The addresses appear (as bcc). I sent a copy to myself, visible to people. It says it is connected to smpt.earthlink.net, but it won't send. If I send to a single recipient (myself as a test) it goes thru right away.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Happy112
Happy112
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Hi   djdonut   !

You're using Earthlink webmail   -   a few weeks ago we've had numerous similar complaints, and a bug was filed :

https://bugzilla.mozilla.org/show_bug.cgi?id=1373327

A few days ago, however, the problem was solved by Earthlink   -   may I suggest that you contact them   ?

https://support.earthlink.net/contact/contact.php