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tried to open website but couln't open now wont open home page

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  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

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tried to open link to website and all I got was a frame and blank page. Shutdown and now homepage is now just a frame with black page. have uninstalled and re-installed but just the same.

tried to open link to website and all I got was a frame and blank page. Shutdown and now homepage is now just a frame with black page. have uninstalled and re-installed but just the same.

Chosen solution

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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hello, can you take a screenshot of your problem and attach it here in the reply box, so that we can assist you better. see: How do I create a screenshot of my problem?


You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.


How to set the home page

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Chosen Solution

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.