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This Connection is Untrusted

  • 1 reply
  • 5 have this problem
  • 6 views
  • Last reply by philipp

aoisage8869
aoisage8869
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How do I permanently disable This Connection is Untrusted its causing trouble and I think I might just switch to google chrome. Did everything from clear cach and cookies didn't work page still screwed up every site I go to does this and once you click -I Understand the Risk- the page opens but is completely distorted and useless. How do I turn this off it aggravating and annoying and really getting on my nerves and I can go to any of my bill paying sites or mail sites.

How do I permanently disable This Connection is Untrusted its causing trouble and I think I might just switch to google chrome. Did everything from clear cach and cookies didn't work page still screwed up every site I go to does this and once you click -I Understand the Risk- the page opens but is completely distorted and useless. How do I turn this off it aggravating and annoying and really getting on my nerves and I can go to any of my bill paying sites or mail sites.

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philipp
philipp
  • Moderator
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hello, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?

in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):

  • which issuer information does the certificate contain?

thank you!

"This Connection is Untrusted" error message appears - What to do