Thunderbird Community Forum

I have been using Thunderbird for ages now with no problem, but I suddenly realised that no recent emails were appearing from my Gmail account. I have tried everything suggested on line to resolve the problem, including uninstalling and reinstalling Thunderbird, and deleting and re-entering my acccount details but neither the IMAP or SMTP servers will connect to Gmail. I have reset all of the server settings on Thunderbird, and have checked that Gmail is IMAP compliant (which, apparently, is is now automatically). I have spent hours trying to sort this out and am just at the point of abandoning Thunderbird completely, but I am loathe to do so if there is a solution. The latest error message i have received is "Unable to log in at server. Probably wrong configuration, username or password" but I don't know what else I can check or change.

I have an Archive location set up through my network on my NAS. One of the disks failed and the NAS was turned off until the faulty disk could be replaced. When I then tried to open Thunderbird it stalled, presumably because it couldn't find the archive location. Once the disk had been replaced and the NAS powered up, Thunderbird opened straightforwardly as expected.

Would it not be better to open Thunderbird with a suitable timeout, without the NAS connection, but provide a pop-up to advise that "the archive location has not been found - you are unable to archive at this time". That would allow emails to be read and sent in the usual way and also warn users of other issues that would affect archiving. Any archiving could be left until the connection to the archive location is restored.

My email provider is GMX and I have completed 2fa with an app-specific password for Thunderbird. The setup was authenticated.

For Thunderbird, under my email address setup I have included my name, email address (rdoty@gmx.com), the app-specific password for Thunderbird and the personal password for my email account.

Under my account settings I have entered my Account Name as my email address and also for the email address entry. Under Privacy and Security/Saved Passwords they are as follows; imap://gmx.com (imap://gmx.com) along with the app-specific password, but the SMTP does not show and I'm not sure how that gets entered.

The SMTP info is included under Account Settings as follows; Description = GMX Freemail, Server Name = mail.gmx.com, Port=465, Connection Security = SSL/TLS, Authentication Method= Normal Password and Username = rdoty

I did disable Encrypted Web Scan in my AV software Bitdefender

When I select Get Messages Thunderbird always times out and won't connect. What do I need to do to get TB to recognize GMX?

\i seems that following some recent updates now when I open Thunderbird the screen displays the menu displaying "Inbox" AND A MESSAGE AT THE BOTTOM " sending login information" but it just hangs there. I uninstalled TB and re installed it with no difference. TB works fine on my laptop. Same server settings.

For the last couple of weeks I have been having trouble connecting to gmx.com. It keeps saying connection to server imap.gmx.com timed out. I deleted and reinstalled the account but same thing. I also contacted gmx but so far no response. Is there something I am missing in the settings? Is anyone else having this problem? Thank you