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Thunderbird won't connect 2fa or OAuth2 with GMX email

  • 2 odgovori
  • 1 ima ovaj problem
  • 18 views
  • Posljednji odgovor poslao Robert E Doty

Robert E Doty
Robert E Doty

My email provider is GMX and I have completed 2fa with an app-specific password for Thunderbird. The setup was authenticated.

For Thunderbird, under my email address setup I have included my name, email address (rdoty@gmx.com), the app-specific password for Thunderbird and the personal password for my email account.

Under my account settings I have entered my Account Name as my email address and also for the email address entry. Under Privacy and Security/Saved Passwords they are as follows; imap://gmx.com (imap://gmx.com) along with the app-specific password, but the SMTP does not show and I'm not sure how that gets entered.

The SMTP info is included under Account Settings as follows; Description = GMX Freemail, Server Name = mail.gmx.com, Port=465, Connection Security = SSL/TLS, Authentication Method= Normal Password and Username = rdoty

I did disable Encrypted Web Scan in my AV software Bitdefender

When I select Get Messages Thunderbird always times out and won't connect. What do I need to do to get TB to recognize GMX?

My email provider is GMX and I have completed 2fa with an app-specific password for Thunderbird. The setup was authenticated. For Thunderbird, under my email address setup I have included my name, email address (rdoty@gmx.com), the app-specific password for Thunderbird and the personal password for my email account. Under my account settings I have entered my Account Name as my email address and also for the email address entry. Under Privacy and Security/Saved Passwords they are as follows; imap://gmx.com (imap://gmx.com) along with the app-specific password, but the SMTP does not show and I'm not sure how that gets entered. The SMTP info is included under Account Settings as follows; Description = GMX Freemail, Server Name = mail.gmx.com, Port=465, Connection Security = SSL/TLS, Authentication Method= Normal Password and Username = rdoty I did disable Encrypted Web Scan in my AV software Bitdefender When I select Get Messages Thunderbird always times out and won't connect. What do I need to do to get TB to recognize GMX?

All Replies (2)

clyde714
clyde714

This seems to be a significant problem now. My connection to GMX began to experience the "timing out" issue a couple of weeks ago. I'm not sure if it's related to the most recent releases of Thunderbird (148 and 149) or if it's a new but unrelated bug.

Sadly, no one at Mozilla seems interested in investigating and resolving this problem. As a result, I've had to switch to Outlook as my email client. Outlook connects to GMX without any issues.

Robert E Doty
Robert E Doty Vlasnik pitanja

Thanks for your reply.

I've have spent the better part of three days trying to get the two to connect and I'm about to give up. I now have an even bigger problem - for some reason the Account Settings tab for my GMX account is no longer there. I was told by some "support" person that I needed to reset my password and it would return. (Note: Why, if I can access my account with my password do I need to reset my account password to get the Account Settings tab to reappear???) Anyway, I reset my password and of course it changed nothing. I have a GMX email account. I can access my account because I have the password, but I can't change any settings because my Account Settings selection is gone and because of that I can't change email clients!!!!

What's maddening is that until about three or four years ago you could contact a human support person who would walk you through some issue. Not today. It's a stone wall, both GMX, Thunderbird and two other email clients I checked out. Everything is AI, which is where I turned for answers. AI was helpful but sometimes contradictory, and still couldn't solve the problem. Anyway, thanks again for your response. ( A quick aside) Your email struck me as a little humorous - Clyde. The name of the town where I was born and grew up and the name I gave to a dog I used to have.

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