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Using thunderbird ver 149 cannot receive or send messages. Thunderbird opems up in the3 inbox and shows sending login information but just hangs there

  • 2 odgovori
  • 0 ima ovaj problem
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  • Posljednji odgovor poslao RKimak

\i seems that following some recent updates now when I open Thunderbird the screen displays the menu displaying "Inbox" AND A MESSAGE AT THE BOTTOM " sending login information" but it just hangs there. I uninstalled TB and re installed it with no difference. TB works fine on my laptop. Same server settings.

\i seems that following some recent updates now when I open Thunderbird the screen displays the menu displaying "Inbox" AND A MESSAGE AT THE BOTTOM " sending login information" but it just hangs there. I uninstalled TB and re installed it with no difference. TB works fine on my laptop. Same server settings.

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Last time I saw that the cause was Nortons antivirus. What product are you using that is probably failing.

I have tried the two suggestions offered but I still cannot download any incoming nor can I send any emails. Using file manager I looked at the active profile and mail sub directory and the "date modified" shows updates since the 24th of March to current but non of the files since Mar 24 are displayed in the Thunderbird menu. Accordingly the number of files do not reflect any of the missing emails in the inbox etc. It looks like the email files are in my computer but remain hidden ???? I cancelled all filters so the mystery continues . Is it a coincidence that my problem started around the same date that VER 149 was released ?

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