Why doesn't Amazon Prime Video work even after latest Firefox update?

Prime Video is unusable on Firefox since the latest two updates. The website freezes. Videos don't run. When I change the settings as has been suggested either the proble… (pročitajte više)

Prime Video is unusable on Firefox since the latest two updates. The website freezes. Videos don't run. When I change the settings as has been suggested either the problem remains the same, with lack of loading, or videos are unavailable. I have read and done whatever has been mentioned in the past, so my only conclusion is that Firefox does not support Amazon Prime Video, as well as the Amazon website. The option I have now if I want to watch Prime Video is to run it on Safari. I look forward to Firefox fixing this issue. I just want it to work as it had done in prior updates. I don't need to continue to alter settings when it is obvious, to me at least, the problem doesn't lie with the settings, because none of them work. Thank you for your time and consideration.

Open 1

Twitch and Kick video wont load

Hi Since I updated Firefox my Twitch and Kick websites wont load the video. The chat work but video and sound wont start. I tried it in chrome and there it works so so… (pročitajte više)

Hi

Since I updated Firefox my Twitch and Kick websites wont load the video. The chat work but video and sound wont start.

I tried it in chrome and there it works so something happend after the new update.

Open 1

Firefox says WebGL2 is disabled or unavailable, but Chrome works fine.

Hi, I made a Mozilla account to post on this forum as this has been a puzzling conundrum. I am using Chrome temporarily (oh no!) A friend of mine made a tool that uses Go… (pročitajte više)

Hi,

I made a Mozilla account to post on this forum as this has been a puzzling conundrum. I am using Chrome temporarily (oh no!)

A friend of mine made a tool that uses Godot engine on web, and it requires WebGL2. About a month ago, I never ran into any issues using Firefox and I was able to complete an entire project using this site that used WebGL2. 2 weeks ago, I logged into the website and was prompted with an error.

Error The following features required to run Godot projects on the Web are missing: WebGL2 - Check web browser configuration and hardware support

Firefox was not loading WebGL2. I opened https://get.webgl.org/webgl2/ and got another error.

Hmm. While your browser seems to support WebGL2, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

At the time I was running an older version of my NVIDIA graphics because I had experienced instability on my graphics card with the latest version, so I went to go install the latest version of my drivers. (ver. 617.42)

I then go to try both websites again, my friends' site, and https://get.webgl.org/webgl2/ . Both give the same error.

So I'm not really sure why, but I can't use any WebGL2 stuff on my Firefox install after fully deleting everything and reinstalling, it only works on Chrome. Please let me know what I can do to troubleshoot this because I actively want to use Firefox as my main browser. I will do anything to get to the bottom of this. --- Driver: NVIDIA GeForce RTX 4070 Ti SUPER Driver Version: 32.0.16.1742 Driver Date: 9 30 2026 --- Thank you!

Open 1

how do I access crash reports?

I am getting a message below my bookmarks bar telling me: "You have an unsent crash report related to crashes being investigated, sending it will help us improve Firefox.… (pročitajte više)

I am getting a message below my bookmarks bar telling me: "You have an unsent crash report related to crashes being investigated, sending it will help us improve Firefox. Closing this notification will ignore this report." How do I access that report and send it?

Open 2

How to recover deleted profile from firefox

My boss was trying to add a new profile on my laptop for work, but then deleted my original profile. I have been using my laptop continuously the last few days after this… (pročitajte više)

My boss was trying to add a new profile on my laptop for work, but then deleted my original profile. I have been using my laptop continuously the last few days after this happened for work and have been unable to successfully recover my old profile. More importantly, I am looking to recover my saved passwords and open tabs. I don't know if this is possible beyond what I have attempted.

I have done the few steps that Google AI suggests when googling my issue. I have windows 11 pro. The profile folder is not in my trash. Is there anything I can do or am I out of luck?

Open

How Can I Reduce Firefox Memory Usage When Multiple Tabs Are Open?

Hi everyone! I enjoy using Firefox, but I've noticed that browsers can consume a significant amount of memory when multiple tabs are open simultaneously. I'd like to know… (pročitajte više)

Hi everyone!

I enjoy using Firefox, but I've noticed that browsers can consume a significant amount of memory when multiple tabs are open simultaneously.

I'd like to know if there are any built-in Firefox features or recommended settings that can help reduce memory usage while maintaining good browsing performance.

Are there any specific settings, troubleshooting steps, or features you recommend for managing memory usage without having to close important tabs?

I'd appreciate hearing about your experiences and any practical suggestions. Thanks in advance!

Open

Sidebar.revamp false is stuck in NOVA.

I cant stand the new sidebar and the revamp false has kept me in firefox. Now its stuck with padding on the outside, padding on the inside even with NOVA turned off. I h… (pročitajte više)

I cant stand the new sidebar and the revamp false has kept me in firefox. Now its stuck with padding on the outside, padding on the inside even with NOVA turned off. I have gone back to firefox 157 for now.

Is there anyone forking firefox away from all this curvy padded UI. This is very unpleasant.

Open 4

scrounger wont work

I have used the jeffersonscher scrounger before and it worked well. I get the jsonlz4 file from the session store backup folder and it generates all of the text that does… (pročitajte više)

I have used the jeffersonscher scrounger before and it worked well. I get the jsonlz4 file from the session store backup folder and it generates all of the text that does not have what I need. I click the scrounge urls' and it just sits saying processing forever. This is probably 200 tabs but will it take this long? I have a good pc. Using the older version it just comes up with results of "window" and no url list.

Open

how to get rid "allow ads" pop ups

I use an ad blocke. This was rarely if ever a problem. However, now it seems that the majority of sites coming up in search results are blocking anyone using an ad bloc… (pročitajte više)

I use an ad blocke. This was rarely if ever a problem. However, now it seems that the majority of sites coming up in search results are blocking anyone using an ad blockerwith a pop up appearing requesting I allow ads .... Is there a way around this?

Open

youtube vids keep flashing

With the new update to the browser the vids for youtube keep flashing green and other websites have problems with videos to, i thought it might be a graphics issue here o… (pročitajte više)

With the new update to the browser the vids for youtube keep flashing green and other websites have problems with videos to, i thought it might be a graphics issue here on my main pc but when i went on to my xbox ally x pc handheld youtube was working fine and as soon as i downloaded the latest firefox nightly update youtube had the same issue as my main pc

Open

Why is Firefox 157 and up stealing so much RAM?

Since Firefox 157, each version is stealing more and more RAM. Why? My Windows XI, on HP with an AMD processor, are constantly losing more and RAM to Firefox. Is there an… (pročitajte više)

Since Firefox 157, each version is stealing more and more RAM. Why? My Windows XI, on HP with an AMD processor, are constantly losing more and RAM to Firefox. Is there any advice? Or must I suspend all updates?

Open

Firefox Notes do not sync across computers

Folks, Not sure if this extension is deprecated (last update was 6 years ago (Sep 17, 2020) 🤦🏽♂) but I wanted to know if this official extension is supposed to have sync … (pročitajte više)

Folks,

Not sure if this extension is deprecated (last update was 6 years ago (Sep 17, 2020) 🤦🏽♂) but I wanted to know if this official extension is supposed to have sync support. Notepad is a simple little tool that is very valuable for its "basicness" (like stickies on mac, or note pads on windows). While the extension works locally, it seems not to be included in the suite of sync options currently offered under settings. At the moment, any notes taken on various computers using the same profile do not sync.

https://addons.mozilla.org/en-US/firefox/addon/notes-by-firefox/

Thx all!

Solved 2

I did not change my product. WHy am I recieving this message and unable to log into my gmail account?

Help! I added a new email to my Google Business Workspace account, and now I cannot log in to my personal Gmail account, smitchell77@toromail.csudh.edu, in Firefox. It ke… (pročitajte više)

Help! I added a new email to my Google Business Workspace account, and now I cannot log in to my personal Gmail account, smitchell77@toromail.csudh.edu, in Firefox. It keeps sending me to a page to start a Workspace account again! How can I access my Gmail account?

Open

How to keep unpined shortcuts from 2 rows of pinned shortcuts?

On my Firefox Home Page, I selected two rows of PINNED shortcuts. Each time I open a webpage that webpage is added not only to the two selected rows of shortcuts, but "k… (pročitajte više)

On my Firefox Home Page, I selected two rows of PINNED shortcuts. Each time I open a webpage that webpage is added not only to the two selected rows of shortcuts, but "keeps" EVERY webpage selected after filling the two selected shortcut rows. It is not only annoying and inconvenient, but s l o w s work time to a crawl around these shortcuts ... few, if any, are helpful. If I want to re-entry an UNPINNED shortcuts, I go to history and select the one I want. WHEN is Fire Fox to solve this seemingly simple but annoying problem?

Open 5 1 50

Apple Crash Report crashes when opening Firefox; but, before generating a FireFox Crash Report.

Process: crashreporter [1930] Path: /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: … (pročitajte više)

Process: crashreporter [1930] Path: /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: org.mozilla.crashreporter Version: 1.0 Code Type: ARM-64 (Native) Role: Unspecified Parent Process: firefox [1875] Coalition: org.mozilla.firefox [1424] Responsible Process: firefox [1875] User ID: 501

Date/Time: 2026-10-15 16:40:02.8902 -0700 Launch Time: 2026-10-15 16:40:02.8144 -0700 Hardware Model: Mac15,14 OS Version: macOS 27.0.1 (26A434) Release Type: User

Crash Reporter Key: 99AF36FD-ABB0-6C7F-D431-8CB88902FCCB Incident Identifier: 8FFD7652-AEB8-449A-83CE-3DFCC27F451A

Time Awake Since Boot: 1500 seconds

System Integrity Protection: enabled

Triggered by Thread: 0 main, Dispatch Queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6, Abort trap: 6 Terminating Process: crashreporter [1930]


Application Specific Information: abort() called


Thread 0 Crashed:: main Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x187d99650 __pthread_kill + 8 1 libsystem_pthread.dylib 0x187dd597c pthread_kill + 296 2 libsystem_c.dylib 0x187cd8458 abort + 148 3 crashreporter 0x102339bf4 0x1020f8000 + 2366452 4 crashreporter 0x10233ab1c std::process::abort::hd520a7101c5fdc83 + 12 5 crashreporter 0x102339930 _RNvCs1Y7DaGC1cwg_7___rustc12___rust_abort + 12 6 crashreporter 0x102147b5c _RNvCs1Y7DaGC1cwg_7___rustc18___rust_start_panic + 12 7 crashreporter 0x1023398ec _RNvCs1Y7DaGC1cwg_7___rustc10rust_panic + 16 8 crashreporter 0x1022f2804 std::panicking::panic_with_hook::h657ee82e431041f8 + 648 9 crashreporter 0x1022f245c 0x1020f8000 + 2073692 10 crashreporter 0x1022ee700 std::sys::backtrace::__rust_end_short_backtrace::hbd8bf96e4ee54567 + 12 11 crashreporter 0x1022dd578 _RNvCs1Y7DaGC1cwg_7___rustc17rust_begin_unwind + 32 12 crashreporter 0x10233e8a0 core::panicking::panic_fmt::ha09fb24313daf262 + 40 13 crashreporter 0x10233e62c core::result::unwrap_failed::hfd1628134417d023 + 72 14 crashreporter 0x102119788 0x1020f8000 + 137096 15 crashreporter 0x10212b620 0x1020f8000 + 210464 16 crashreporter 0x10212b5c0 0x1020f8000 + 210368 17 crashreporter 0x1022e6ce0 std::rt::lang_start_internal::h11fc0900699d88c7 + 952 18 crashreporter 0x102147af4 main + 52 19 dyld 0x1879ffe80 start + 6688


Thread 0 crashed with ARM Thread State (64-bit):

   x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x0000000000000000
   x4: 0xffffffff94e393c5   x5: 0x0000000000000005   x6: 0x000000000000000a   x7: 0x000000010240c02f
   x8: 0x752b168d8df13b34   x9: 0x752b168c607ec4b4  x10: 0x0000000000000002  x11: 0x00000000fffffffd
  x12: 0x0000000000000000  x13: 0x0000000000000000  x14: 0x0000000000000000  x15: 0x0000000000000000
  x16: 0x0000000000000148  x17: 0x00000001ef53b518  x18: 0x0000000000000000  x19: 0x0000000000000006
  x20: 0x0000000000000103  x21: 0x00000001ed900060  x22: 0x000000010244f7d0  x23: 0x0000000102459000
  x24: 0x0000000000000002  x25: 0x0000000102b3f120  x26: 0x0000000102b3f0f0  x27: 0x0000000000000041
  x28: 0x0000000000000001   fp: 0x000000016dd06040   lr: 0x0000000187dd597c
   sp: 0x000000016dd06020   pc: 0x0000000187d99650 cpsr: 0x40001000
  far: 0x0000000000000000  esr: 0x56000080 (Syscall)

Binary Images:

      0x1020f8000 -        0x10242ffff org.mozilla.crashreporter (*) <cef71e23-29da-3457-b74a-2f85b7be4a0d> /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter
      0x187d90000 -        0x187dce9ab libsystem_kernel.dylib (*) <f63bf418-8f75-34a4-aaf1-8caf2b9b6a05> /usr/lib/system/libsystem_kernel.dylib
      0x187dcf000 -        0x187ddb91b libsystem_pthread.dylib (*) <5a1828c3-cbc2-3b85-bd07-c8ed10021a41> /usr/lib/system/libsystem_pthread.dylib
      0x187c5d000 -        0x187cdfca3 libsystem_c.dylib (*) <fba7b23e-aa60-3a90-9aa4-a7a2e0ad63ee> /usr/lib/system/libsystem_c.dylib
      0x1879ce000 -        0x187a8d6e3 dyld (*) <d341ddcb-7969-3a9c-8e03-0cf4751398a9> /usr/lib/dyld
              0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:

 Calls made by other processes targeting this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by all processes on this machine:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%) Writable regions: Total=90.2M written=336K(0%) resident=336K(0%) swapped_out=0K(0%) unallocated=89.9M(100%)

                               VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

===== ======= =

Deferred Reclaim 64.0M 1 Guard 385.0G 1 Malloc 17.8M 9 Malloc Guard Page 3280K 4 OS Alloc Once 32K 1 Stack 8160K 1 Stack Guard 56.0M 1 Untagged 32K 2 Untagged (reserved) 128K 1 reserved VM address space (unallocated) __AUTH 1988K 218 __AUTH_CONST 33.8M 396 __CTF 824 1 __DATA 6992K 403 __DATA_CONST 23.8M 394 __DATA_DIRTY 2141K 349 __FONT_DATA 2352 1 __LINKEDIT 1.6G 2 __OBJC_RO 118.0M 1 __OBJC_RW 2735K 1 __TEXT 380.0M 468 __TPRO_CONST 132K 4 page table in kernel 336K 1 shared memory 32K 1

===== ======= =

TOTAL 387.3G 2261 TOTAL, minus reserved VM space 387.3G 2261



Full Report


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 "vmSummary" : "ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%)\nWritable regions: Total=90.2M written=336K(0%) resident=336K(0%) swapped_out=0K(0%) unallocated=89.9M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nDeferred Reclaim                  64.0M        1 \nGuard                            385.0G        1 \nMalloc                            17.8M        9 \nMalloc Guard Page                 3280K        4 \nOS Alloc Once                       32K        1 \nStack                             8160K        1 \nStack Guard                       56.0M        1 \nUntagged                            32K        2 \nUntagged (reserved)                128K        1         reserved VM address space (unallocated)\n__AUTH                            1988K      218 \n__AUTH_CONST                      33.8M      396 \n__CTF                               824        1 \n__DATA                            6992K      403 \n__DATA_CONST                      23.8M      394 \n__DATA_DIRTY                      2141K      349 \n__FONT_DATA                        2352        1 \n__LINKEDIT                         1.6G        2 \n__OBJC_RO                        118.0M        1 \n__OBJC_RW                         2735K        1 \n__TEXT                           380.0M      468 \n__TPRO_CONST                       132K        4 \npage table in kernel               336K        1 \nshared memory                       32K        1 \n===========                     =======  ======= \nTOTAL                            387.3G     2261 \nTOTAL, minus reserved VM space   387.3G     2261 \n",
 "legacyInfo" : {
 "threadTriggered" : {
   "name" : "main",
   "queue" : "com.apple.main-thread"
 }

},

 "logWritingSignature" : "8d1ec80450aa430ceb7c82a8dcf5ada3221a774f",
 "bug_type" : "309",
 "roots_installed" : 0,
 "trmStatus" : 8192,
 "trialInfo" : {
 "rollouts" : [
   {
     "rolloutId" : "67648e5334a82511f4acf879",
     "factorPackIds" : [
     ],
     "deploymentId" : 240000008
   },
   {
     "rolloutId" : "682ef9612c2ae30e2f38d3a4",
     "factorPackIds" : [
     ],
     "deploymentId" : 240000006
   }
 ],
 "experiments" : [
 ]

} }

Model: Mac15,14, BootROM 20457.1.29, proc 28:0:20:8 processors, 96 GB, SMC Graphics: Apple M3 Ultra, Apple M3 Ultra, Built-In Display: Studio Display, 5120 x 2880 Retina, Main, MirrorOff, Online Display: Acer S201HL, 900 x 1600, MirrorOff, Online Display: VX1935wm-3, 1440 x 900 (Widescreen eXtended Graphics Array Plus), MirrorOff, Online Memory Module: LPDDR5, Hynix AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Jul 2 2026 01:06:10 version 23.10.1039.0.41.51.239 FWID 01-40b8d11f IO80211_driverkit-1585.80 "IO80211_driverkit-1585.80" Sep 18 2026 22:02:52 Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Ethernet, Ethernet, en0 Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Device: Studio Display, Apple, 1, 66.15

Open 9

Unable to save cookies for specific websites

Hi. I tried to log in to my new bank website today and it's asking me, each and every time, to fill out the pass code it has sent to my email. I went in to settings on Fi… (pročitajte više)

Hi. I tried to log in to my new bank website today and it's asking me, each and every time, to fill out the pass code it has sent to my email. I went in to settings on Firefox and added the website as an exception so that the cookies for that website aren't deleted and, lo and behold, when I try to log in, again the bank website is challenging it as a new device and sending me a one-time code! So, for some reason, it hasn't saved, or at least not registered, the fact that this should be a safe website where cookies are saved!

I'm trying to copy and paste the list of exceptions to show you but it's not allowing me to copy and paste them.

Can you please clarify how I can add these cookies so that the website doesn't see my desktop as a new computer each and every time I log in to my account on my desktop?

Open 2

I cannot delete the "Old Firefox Data" folder from my DESKTOP

Am I seriously supposed to enter windows safe mode to delete this folder, my machine requires a bitlocker password for me to enter safe mode in windows. I could probably … (pročitajte više)

Am I seriously supposed to enter windows safe mode to delete this folder, my machine requires a bitlocker password for me to enter safe mode in windows. I could probably do it, but I do not understand why I have to go through this insane process to remove a folder from my desktop.

I cant believe this software is capable of making a completely unremovable folder on my desktop, I don't have permission to remove a folder from my own computer? Seriously? I'm supposed to go into recovery mode in windows just to delete some firefox folder? THIS IS INSANE.

I tried restarting, changing permissions, I get access denied error. Is there anything else I can do?

Open 2

Tricked by "SHOP" popup when making a purchase using Firefox

I was making a purchase with a new company in the UK, in the checkout a popup "SHOP" opened claiming to check it was me by sending a code to my phone which I then entered… (pročitajte više)

I was making a purchase with a new company in the UK, in the checkout a popup "SHOP" opened claiming to check it was me by sending a code to my phone which I then entered thinking it was from the company I was buying from. The popup then entered my details, from a purchase in a another company in New Zealand into the form including a NZ delivery address . I deleted this but the account was created with the wrong name .

I have phoned the company they say that they do not use any popups and the problem must be in the Firefox browser, how do I find this popup software and disable it.

Open 2