Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox updated to 19.0 and doesn't allow me to access the drop down menu.

  • 4 odgovori
  • 2 ima ovaj problem
  • 11 views
  • Posljednji odgovor poslao thadmiller

when I'm in Firefox 19, I see the dropdown menu, but can't access it. When I click on it, nothing happens. There is no special code behind this, as it works in other browsers. I've tried using safe-mode and the same thing still happens. I'm using Windows 7 and firefox v 19. This dropdown worked on previous versions of fireFox.

when I'm in Firefox 19, I see the dropdown menu, but can't access it. When I click on it, nothing happens. There is no special code behind this, as it works in other browsers. I've tried using safe-mode and the same thing still happens. I'm using Windows 7 and firefox v 19. This dropdown worked on previous versions of fireFox.

All Replies (4)

Which drop down menu are you referring to?

Is this in the Firefox user interface or a drop down menu on a web page?

If it is the latter, can you post a link?

This is a drop down menu on a page I use for work. It's administrative and requires a login, so it does no good to post it. (Yes, I know not helpful)

It's a drop down menu on a web page that pulls data back from a database.

Here is what I have tried:

1) Reset Firefox. 2) Re-start in Safemode 3) Clear cache and cookies

I have all extensions disabled and my appearance is set to default.

I have confirmed with two other users that they are also having the same problem.

Is this a JavaScript or CSS generated menu?

Any errors in the Web Developer > Error Console (Ctrl+Shift+J) related to this?

As the developer of the site in question, I can shed some light. The SELECT was not generated by javascript. However, I have found the piece of offending code. The SELECT is paired with text inside a UL, the jquery UI .sortable() was called on the UL, and because each LI is a drag-and-drop element, .disableSelection() was also called. The .disableSelection() is what made the SELECT stop working. Unfortunately, because the page is only used in summer months, I can't say exactly when it was "broken", but the page in question was working fine in October.