Links from facebook and elsewhere are not opening, probably because of some setting issues, how can I rectify?
I tried the same links from google chrome and they are working fine but when i try them on mozilla firefox, the new tab that opens says "page cannot be found". These links are usually to other sites such as goal.com and alike. Sometimes, surprisingly and confusingly, when I reload the page starts to work or when I reopen it but usually it doesn't. I am quite happy with life using Mozilla. Please fix this bug or setting disorder.
All Replies (2)
Hi,
You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.
(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be). If the reset is okay, it would be a good idea to delete the old profile as otherwise it would be left intact with the previous data until deleted.
See also:
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked