Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

yahoo mail new emails freeze with v13.0.1

  • 1 odgovor
  • 18 ima ovaj problem
  • 12 views
  • Posljednji odgovor poslao dumdidadida

more options

Since yesterdays (6/20/12) Firefox update to v 13.0.1 I haven't been able to write a new email using Yahoo mail. Symptoms are: -The autocomplete feature for addresses doesn't work -It takes a long time ~ 3 minutes with the message "loading attachment updater" for the applet that attaches files to emails to load. - And then Firefox freezes and I have to use the Apple "force quit" feature to exit Firefox. Yahoo mails works fine if I use Safari.

Since yesterdays (6/20/12) Firefox update to v 13.0.1 I haven't been able to write a new email using Yahoo mail. Symptoms are: -The autocomplete feature for addresses doesn't work -It takes a long time ~ 3 minutes with the message "loading attachment updater" for the applet that attaches files to emails to load. - And then Firefox freezes and I have to use the Apple "force quit" feature to exit Firefox. Yahoo mails works fine if I use Safari.

All Replies (1)

more options

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.