Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When trying to log into my bank account, I always get a Challenge Page even though I check the box to register my computer as a private computer.

  • 1 odgovor
  • 4 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cloudier

more options

When trying to log into my bank accounts (2), I always get a security Challenge Page even though I have repeatedly checked the box to register my computer as a private computer. When I attempt to get into these same two accounts using Internet Explorer, I skip the Challenge Page and go directly to the Log In page. What settings do I need to change in Firefox so that I don't get the Challenge Page every time?

When trying to log into my bank accounts (2), I always get a security Challenge Page even though I have repeatedly checked the box to register my computer as a private computer. When I attempt to get into these same two accounts using Internet Explorer, I skip the Challenge Page and go directly to the Log In page. What settings do I need to change in Firefox so that I don't get the Challenge Page every time?

All Replies (1)

more options

I have had exactly this problem - Firefox - version 11, but when I updated all my plug-ins (go to Customize Firefox - about halfway down - Check your plugins) and restarted Firefox the problem vanished. Hope this helps as this seems to be a fairly large issue.