Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I notice I have an add on called search results optimizator 8.17, I do not remember deliberately installing this add on and I cannot uninstall it, I have disabled it as it redirected me to a search site when I logged on to Photobucket, I would like to kno

  • 4 odgovori
  • 23 ima ovaj problem
  • 8 views
  • Posljednji odgovor poslao TwoSheds

more options

I have enabled the add on again to find the web page it directs me to...

http://www.landing.savetubevideo.com/

This is the page it takes me to when I try to log into Photobucket.

I did install a Youtube downloader from SaveTubeVideo but un-installed it. The Search Results Optimizator must have been installed at the same time. But it does not give you an option to remove it, only to disable it.

I have enabled the add on again to find the web page it directs me to... http://www.landing.savetubevideo.com/ This is the page it takes me to when I try to log into Photobucket. I did install a Youtube downloader from SaveTubeVideo but un-installed it. The Search Results Optimizator must have been installed at the same time. But it does not give you an option to remove it, only to disable it.

All Replies (4)

more options

Hi TwoSheds,

System-installed extensions can't be uninstalled from Firefox. Instead you can find and remove this application from Start -> Control Panel -> Add/Remove Programs.

However, disabling an add-on renders it fully inert; it isn't loaded at all and can't do anything.

more options

Thanks for the suggestion, I'll try that. Yep, disabling the add on has stopped the problem.

I've checked the Add/Remove programs list in Control Panel and the search results optimizator 8.17 is not listed.

Izmjenjeno od strane TwoSheds

more options

that sneaky add on came with youtubedownloader.org application along with a lot of trash apps it simply pushed into my pc.

found out how to remove this add on: delete the folder extensions\SearchHelper inside your profile folder at %APPDATA\Mozilla\Firefox\Profiles

more options

Thanks very much for the information, it's very much appreciated.

Izmjenjeno od strane TwoSheds