Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Cannot install addons

  • 3 odgovori
  • 5 ima ovaj problem
  • 28 views
  • Posljednji odgovor poslao AnonymousUser

AnonymousUser
AnonymousUser
more options

When I try to install an addon from https://addons.mozilla.org/en-US/firefox/ , I get the following error.

Firefox could not install the file at

https://addons.mozilla.org/ja/firefox/downloads/latest/8538/addon-8538-latest.xpi?src=addondetail

because: Download error -228

This happens on any add-ons.

I hope somebody can tell the situation.

This happened

Every time Firefox opened

== Probablly after I changed the cache location with browser.cache.disk.parent_directory

When I try to install an addon from https://addons.mozilla.org/en-US/firefox/ , I get the following error. Firefox could not install the file at https://addons.mozilla.org/ja/firefox/downloads/latest/8538/addon-8538-latest.xpi?src=addondetail because: Download error -228 This happens on any add-ons. I hope somebody can tell the situation. == This happened == Every time Firefox opened == Probablly after I changed the cache location with browser.cache.disk.parent_directory

All Replies (3)

AnonymousUser
AnonymousUser Vlasnik pitanja
more options

Updates: I've created a new profile by starting "firefox -P" from Run. It seemed to have worked pretty well for the first 5 or 10 minutes but suddenly got the same error and could not download addons any more.

the-edmeister
the-edmeister
  • Moderator
more options

See this article: https://support.mozilla.com/en-US/kb/unable+to+install+add-ons#Download_Error_228

AnonymousUser
AnonymousUser Vlasnik pitanja
more options

@the-edmeister I looked at the cache size, followed by the article you provided. It was 50 mb and although I pressed the "clear cache now", nothing changed.

As an aid, I created a new Windows 7 user account and imported a portion of Firefox profiles. It seems to be running normally up to now.

But this way, I have to convert all the existing other app profiles for the new account and it's a pain. So I'm still looking for the solution.