Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Single message can not be deleted

Thunderbird Send and receive email
brit9542 replied prije 7 sati
brit9542
brit9542

For some strange reason, I have one message in my inbox that does not display in the window below it (just a blank window) and the message subject line can not be deleted at all. Message title has been there for a week now, shows up every time I start Thunderbird but it can not be displayed or deleted. I have received, read and deleted dozens of message since, it just remains as if haunting the app in defiance of any common sense at all. How do I delete it?

The image shows the message selected and the blank window below, once I select another message and then go back to this rouge message, the previous messages window remains, the blank window does not come back up, Indicated to me that there is nothing in this rouge window to be displayed, hence it is blank if the first message selected.

For some strange reason, I have one message in my inbox that does not display in the window below it (just a blank window) and the message subject line can not be deleted at all. Message title has been there for a week now, shows up every time I start Thunderbird but it can not be displayed or deleted. I have received, read and deleted dozens of message since, it just remains as if haunting the app in defiance of any common sense at all. How do I delete it? The image shows the message selected and the blank window below, once I select another message and then go back to this rouge message, the previous messages window remains, the blank window does not come back up, Indicated to me that there is nothing in this rouge window to be displayed, hence it is blank if the first message selected.
Priloženi snimci ekrana

All Replies (2)

Lin
Lin
  • Top 10 saradnika

The "phantom" messages is probably due to a corrupt folder index. To fix it,

- Right-click on the folder name in the Folders List, and choose "Properties" from the pop-up context menu. Then click the "Repair Folder" button.

- Follow up by compacting the folder - right-click on the folder name and choose "Compact".

Is the message gone now?

brit9542
brit9542 Vlasnik pitanja

Message was deleted when I hit the repair button, thanks.

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.