Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Site's cookies are blocking login, Manage Exceptions does not Work

Devan

I am trying to login to my healthcare website and it will not login if the cookies from the previous login are present. Workaround is to delete the site's cookies from Settings-> Privacy and Security-> Clear data for Specific Sites. I have tried Settings-> Privacy and Security->Manage exceptions->Block but it does not work. The cookies are allowed and they again prevent Login.

I am trying to login to my healthcare website and it will not login if the cookies from the previous login are present. Workaround is to delete the site's cookies from Settings-> Privacy and Security-> Clear data for Specific Sites. I have tried Settings-> Privacy and Security->Manage exceptions->Block but it does not work. The cookies are allowed and they again prevent Login.
Priloženi snimci ekrana

All Replies (1)

Yeah Mozilla is in touch with Mercy about this. For now I'd suggest using Private Window to clean up the session after use: support.mozilla.org/questions/1579680 — it's not really known why it behaves like this, the timeline is tracked in bugzilla.mozilla.org/2045229

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.