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I can't use thunderbird because I forgot my original password

david replied
Ray Gallois

I'm trying to reset my password (forgot original password). It won't allow me to change PW without being able to enter my original password. How can I fix?

I'm trying to reset my password (forgot original password). It won't allow me to change PW without being able to enter my original password. How can I fix?

All Replies (1)

Are you referring to the primary password? If you forgot it, you can reset it with these steps:


Go to tools>Developer tools>error console - enter this text

   openDialog("chrome://pippki/content/resetpassword.xhtml")  


- the Reset button should appear. All passwords for accounts will be deleted

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