Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't delete email from inbox

  • 4 odgovori
  • 0 ima ovaj problem
  • 43 views
  • Posljednji odgovor poslao frank114

more options

Some inbox entries cannot be deleted. When deletion is attempted the body text is removed but the Subject and Correspondent remain in the Inbox and the message is marked as unread. This seems to be mainly with email originating from Outlook. Tried restarting Thunderbird but no change. Is there a setting that might do this?

Some inbox entries cannot be deleted. When deletion is attempted the body text is removed but the Subject and Correspondent remain in the Inbox and the message is marked as unread. This seems to be mainly with email originating from Outlook. Tried restarting Thunderbird but no change. Is there a setting that might do this?

Izabrano rješenje

Try the same procedure I mentioned on the Trash folder.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (4)

more options

Try R. click Inbox > Properties > click Repair folder button, then R. click Inbox > Compact.

more options

Thanks Ed, that helps somewhat. Messages that have been deleted directly on the Outlook server (using a phone or TB on another PC) but still show in Thunderbird are removed by the Repair Folder process. Messages that have not previously been deleted on the server cannot be deleted in Thunderbird. This problem occurs only on one computer, which suggests it may be a Settings issue.

more options

Odabrano rješenje

Try the same procedure I mentioned on the Trash folder.

more options

That seems to fix the problem. Many thanks. I find it surprising that a damaged Deleted folder would prevent deletion from the Inbox. But hey - it seems to work, so thanks - F

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.