Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

History and bookmarks are missing

  • 3 odgovori
  • 0 ima ovaj problem
  • 108 views
  • Posljednji odgovor poslao Agent virtuel

Near the top of the Firefox page is displayed:

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

Near the top of the Firefox page is displayed: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem". How do I resolve this problem?

Izabrano rješenje

Hello

Nevertheless, an additional control, an article. Can't add, change or save bookmarks - How to fix. https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (3)

Following the article, I deleted all of the "favicons" and "places" files then restarted my PC and Firefox. Firefox should then re-create new (and empty) bookmark and history database files.

But, when I then visit numerous websites and click on the star (to bookmark the pages), History and Bookmarks are still empty.

And the "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem" message is still being displayed.

Odabrano rješenje

Hello

Nevertheless, an additional control, an article. Can't add, change or save bookmarks - How to fix. https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.