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Can't sign in to bellsouth.net/att.net email

  • 2 odgovori
  • 0 ima ovaj problem
  • 26 views
  • Posljednji odgovor poslao Autotech1

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OK, this is getting to the point where I no longer want to use Firefox. I have had trouble in the past where if I went on Edge for some reason and logged in to my email, when I returned to Firefox I was logged out of all my Yahoo powered email accounts. When trying to log on I would receive the attached message and it would take hours, and sometimes days to be able to log on. Even when I was logged on to my main mail account, I would not be able to log on to the other two accounts. The last time this happened is when I realized it coincided with me logging into my email on Edge, so I have not logged into my email using Edge since then. Unfortunately that was just a coincidence, because it happened today and I hadn't been on Edge since I posted my previous question in February.

I am always logged into all three accounts, but since this happened two months ago, I only logged into my main account and one other on Firefox, but I have only accessed the main account since logging in to both of them. I only accessed the other two accounts on my phone, which was fine, but I sent my phone to get the fingerprint sensor repaired so I'm using my wife's old iphone now. Don't get me started on how this phone sucks, but I needed to access one of the other accounts today and I don't have either of them set up on the Yahoo app, and I didn't want to take the time to set up the one now when my phone should be back in my hands in a couple of days. I came in the house and fired up my computer again opened my email and switched to the account I needed and surprise! I was logged in. I did what I needed to do and tried to switch back to my main email when surprise again! I received that same dreaded message.

I have been trying to log in to my account on and off for about five hours now, and I'm about to toss my notebook across the room. That would leave me without a PC though, so I am forced to use Edge, but for how long? I have posted on Mozilla support many times in the past for different things, but I have never actually had anyone from Mozilla provide an answer to any of my issues. Is that because this is only a community forum? Does anyone that works for Mozilla or Firefox actually access this forum and see these questions? If it's only a community forum, where do I get post my issue to be able to receive answers from the people that make Firefox work? My last post in February had 17 views, seven others that have the same issue, (so I'm not the only one), and no replies other than my posts adding content because you can't edit your original post. Evidently the people that have an answer to my problems haven't seen it.

Maybe I selected the wrong topic? I don't remember what topic I selected two months ago, but I selected passwords and sign in today, so hopefully it's not the same topic and maybe I'll receive some input this time.

Thanks in advance.

OK, this is getting to the point where I no longer want to use Firefox. I have had trouble in the past where if I went on Edge for some reason and logged in to my email, when I returned to Firefox I was logged out of all my Yahoo powered email accounts. When trying to log on I would receive the attached message and it would take hours, and sometimes days to be able to log on. Even when I was logged on to my main mail account, I would not be able to log on to the other two accounts. The last time this happened is when I realized it coincided with me logging into my email on Edge, so I have not logged into my email using Edge since then. Unfortunately that was just a coincidence, because it happened today and I hadn't been on Edge since I posted my previous question in February. I am always logged into all three accounts, but since this happened two months ago, I only logged into my main account and one other on Firefox, but I have only accessed the main account since logging in to both of them. I only accessed the other two accounts on my phone, which was fine, but I sent my phone to get the fingerprint sensor repaired so I'm using my wife's old iphone now. Don't get me started on how this phone sucks, but I needed to access one of the other accounts today and I don't have either of them set up on the Yahoo app, and I didn't want to take the time to set up the one now when my phone should be back in my hands in a couple of days. I came in the house and fired up my computer again opened my email and switched to the account I needed and surprise! I was logged in. I did what I needed to do and tried to switch back to my main email when surprise again! I received that same dreaded message. I have been trying to log in to my account on and off for about five hours now, and I'm about to toss my notebook across the room. That would leave me without a PC though, so I am forced to use Edge, but for how long? I have posted on Mozilla support many times in the past for different things, but I have never actually had anyone from Mozilla provide an answer to any of my issues. Is that because this is only a community forum? Does anyone that works for Mozilla or Firefox actually access this forum and see these questions? If it's only a community forum, where do I get post my issue to be able to receive answers from the people that make Firefox work? My last post in February had 17 views, seven others that have the same issue, (so I'm not the only one), and no replies other than my posts adding content because you can't edit your original post. Evidently the people that have an answer to my problems haven't seen it. Maybe I selected the wrong topic? I don't remember what topic I selected two months ago, but I selected passwords and sign in today, so hopefully it's not the same topic and maybe I'll receive some input this time. Thanks in advance.
Priloženi snimci ekrana

Izabrano rješenje

There have been a lot of threads about problems with the AT&T can't connect page. Some clues to the problem include:

(1) It works for some users in a private window (Ctrl+Shift+P)

(2) It works the first time after clearing cache and cookies, but not a second time

(3) Some users reported having to make site exceptions using the toolbar buttons for the AdBlock Plus and DuckDuckGo Privacy Essentials extensions while on the AT&T page.

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Odabrano rješenje

There have been a lot of threads about problems with the AT&T can't connect page. Some clues to the problem include:

(1) It works for some users in a private window (Ctrl+Shift+P)

(2) It works the first time after clearing cache and cookies, but not a second time

(3) Some users reported having to make site exceptions using the toolbar buttons for the AdBlock Plus and DuckDuckGo Privacy Essentials extensions while on the AT&T page.

Helpful?

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I skipped right to number three because I cleared the cache and cookies at least four times today without being able to log in even once. I also was unable to log in to any of them in a private window in the past, although I didn't try that today. When I disabled them both on the login page, I was able to log in to all three accounts. I was then able to switch back and forth between the three of them without any issues. They are both enabled once I am logged on, so at least I don't have to keep remembering to disable them when I'm signing on.

I have searched this issue many times in the past, both on Mozilla support and a general search on DuckDuckGo, and Bing, but with no luck. I have also posted my issue at least three times on Mozilla support. Your reply and recommendations are the only help I ever received that provided any help. So thank you very much!

Now, do you have any suggestions for why I lost all the bookmarks on the bookmark toolbar? The bookmarks are still there in the bookmarks toolbar folder in the bookmarks menu, they're just not in the bookmarks toolbar no matter how many times I change the setting.

Here's the support request for that issue. https://support.mozilla.org/en-US/questions/1504980

Izmjenjeno od strane Autotech1

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