Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Issue with latest Firefox update -- Firefox no longer starts

  • 2 odgovori
  • 0 ima ovaj problem
  • 473 views
  • Posljednji odgovor poslao Art Monzingo
  • Riješeno

Art Monzingo
Art Monzingo

After Firefox updated today, the executable no longer starts. I get the following error message:

firefox.exe -- Bad Image

C:\Program Files\<mozilla is either not designed to run on windows or it contains an error. error status p></mozilla>

And then another error message: Couldn't load XPCOM.

Please advise.

After Firefox updated today, the executable no longer starts. I get the following error message: firefox.exe -- Bad Image C:\Program Files\<Mozilla Firefox\gkcodecs.dll is either not designed to run on Windows or it contains an error. Error status 0x000000d. And then another error message: Couldn't load XPCOM. Please advise.

Izabrano rješenje

I re-installed Firefox (didn't manually delete anything), and this has taken care of the problem.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

SuMo Bot
SuMo Bot

Where did you get Firefox from? For XPCOM, see if this helps. https://support.mozilla.org/en-US/questions/1229392 What OS? What version of Firefox?

Art Monzingo
Art Monzingo Vlasnik pitanja

Odabrano rješenje

I re-installed Firefox (didn't manually delete anything), and this has taken care of the problem.