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Missing Folders on Exchange Server

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  • 1 ima ovaj problem
  • 11 views
G.C. Seibert
G.C. Seibert
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My email host (GoDaddy) just forced us to switch to Exchange server settings for email clients. As a result, I am now missing a bunch of folders. I know the folders still exist because I can see them when logging in through the web portal, but they are nowhere to be found in Thunderbird. When I first set out to switch to the Exchange settings in T-bird, it seemed to work fine until I restarted, at which point the email account disappeared completely. I then tried to add the email account again but got some error stating that the server already existed and wouldn't let me move forward. Figuring some settings were being stored somewhere I couldn't find, I decided to just do a fresh T-bird install. After the new install, when setting up the account I saw a note about T-bird not natviely supporting Exchange, and that I needed to install the Owl plugin. That seemed to work fine, and after adding the account I was able to see everything. However, when I restarted T-bird the account disappeared again, and I got the same "existing server" error keeping me from adding the account. Several reinstalls later, all with the same result, I dug a little more and found mentions of using the ExQuilla for Exchange plugin instead of Owl, so I took that route. That seemed to work, with the account able to be added, and sticking around after T-bird was shut down and restarted. However, the problem now is that I'm missing some (not all) folders. Previously, with the IMAP server setup, there was the option/functionality to "subscribe" to specific folders, but I don't see that now with the Exchange setup. Here's what I'm currently running:

OS: Windows 10 Home (22H2) Thunderbird version: 102.11.2 (64-bit) ExQuilla for Exchange version: 102.1 (updated May 27, 2023) - Trial version because I wanted to make sure it worked first

At this point if someone could either guide me how to find the missing folders using ExQuilla or let me know how to keep the account from disappearing using Owl I would be very grateful.

Best, G.C.

My email host (GoDaddy) just forced us to switch to Exchange server settings for email clients. As a result, I am now missing a bunch of folders. I know the folders still exist because I can see them when logging in through the web portal, but they are nowhere to be found in Thunderbird. When I first set out to switch to the Exchange settings in T-bird, it seemed to work fine until I restarted, at which point the email account disappeared completely. I then tried to add the email account again but got some error stating that the server already existed and wouldn't let me move forward. Figuring some settings were being stored somewhere I couldn't find, I decided to just do a fresh T-bird install. After the new install, when setting up the account I saw a note about T-bird not natviely supporting Exchange, and that I needed to install the Owl plugin. That seemed to work fine, and after adding the account I was able to see everything. However, when I restarted T-bird the account disappeared again, and I got the same "existing server" error keeping me from adding the account. Several reinstalls later, all with the same result, I dug a little more and found mentions of using the ExQuilla for Exchange plugin instead of Owl, so I took that route. That seemed to work, with the account able to be added, and sticking around after T-bird was shut down and restarted. However, the problem now is that I'm missing some (not all) folders. Previously, with the IMAP server setup, there was the option/functionality to "subscribe" to specific folders, but I don't see that now with the Exchange setup. Here's what I'm currently running: OS: Windows 10 Home (22H2) Thunderbird version: 102.11.2 (64-bit) ExQuilla for Exchange version: 102.1 (updated May 27, 2023) - Trial version because I wanted to make sure it worked first At this point if someone could either guide me how to find the missing folders using ExQuilla or let me know how to keep the account from disappearing using Owl I would be very grateful. Best, G.C.