Thunderbird Forum podrške

Seemingly without any direct keyboard or mouse input all the items in the Inbox are moved to the Deleted folder. This has happened twice in the last month on my laptop, Thunderbird will be minimized to my taskbar and when opened up again after doing other tasks on the internet etc all the Inbox folder will be blank and will be in the Deleted folder.

why, on a regular basis, when I open Thunderbird does it show a "done" message or "Null" and not access the mail server...This results in my having to restart my desktop after which it then connects and down loads emails. I am happy with the Thunderbird mail set up and have donated twice... I am hesitant to donate again while this issue persists. Mark Morrissey 0439242139

Hello I am a long time user of Thunderbird, I am on the update channel, I am a retired technical support consultant so hopefully I have tried many of the obvious things. Nine times out of 10 if I send an email from Thunderbird mail to a Gmail address it gets rejected. Quite often if I try a second time it's okay but just recently it's been getting worse and this afternoon I tried about eight or nine tries and finally gave up. The problem is definitely a thunderbird problem as if I use other email clients or send mail from the ISP's website to a Gmail address this problem does not exist. Thank you in ADVANCE, Martin

I find the current address books really really difficult to use. Why three different books which seem incompatible? Whole groups appear and then just disappear at random! Trying to add names to a mailing group is a pain. I end up using 'Mail' in desperation sometimes. The previous system was infintely easier to use in every respect. Please can it be reinstated! Richard Beaton York

I emptied my trash (the 2nd trash box) and lost all of my mailboxes with mail. This happened once before but I managed to find them and save them. I don't remember where/how I found them, have searched everywhere within the program and on my HD, I cannot find what happened to them. I know you're overjoyed to hear from me again, but could you tell me how I can get them back? Is it as simple as going to today's profile? Thanks, Stacy

lost emails after running repair folder and some older emails in other folders will not open. Willing to pay for help. None of the online help works for me or I am too stupid to understand what to do. Would really appreciate someone logging on to my computer to fix this.

My email host (GoDaddy) just forced us to switch to Exchange server settings for email clients. As a result, I am now missing a bunch of folders. I know the folders still exist because I can see them when logging in through the web portal, but they are nowhere to be found in Thunderbird. When I first set out to switch to the Exchange settings in T-bird, it seemed to work fine until I restarted, at which point the email account disappeared completely. I then tried to add the email account again but got some error stating that the server already existed and wouldn't let me move forward. Figuring some settings were being stored somewhere I couldn't find, I decided to just do a fresh T-bird install. After the new install, when setting up the account I saw a note about T-bird not natviely supporting Exchange, and that I needed to install the Owl plugin. That seemed to work fine, and after adding the account I was able to see everything. However, when I restarted T-bird the account disappeared again, and I got the same "existing server" error keeping me from adding the account. Several reinstalls later, all with the same result, I dug a little more and found mentions of using the ExQuilla for Exchange plugin instead of Owl, so I took that route. That seemed to work, with the account able to be added, and sticking around after T-bird was shut down and restarted. However, the problem now is that I'm missing some (not all) folders. Previously, with the IMAP server setup, there was the option/functionality to "subscribe" to specific folders, but I don't see that now with the Exchange setup. Here's what I'm currently running:

OS: Windows 10 Home (22H2) Thunderbird version: 102.11.2 (64-bit) ExQuilla for Exchange version: 102.1 (updated May 27, 2023) - Trial version because I wanted to make sure it worked first

At this point if someone could either guide me how to find the missing folders using ExQuilla or let me know how to keep the account from disappearing using Owl I would be very grateful.

Best, G.C.

I posted about this problem back on 9/12/21.

[[TB Stops Getting New Messages|https://support.mozilla.org/en-US/questions/1350432]]

Now it is worse. Back then I discovered that if I added another view, TB would then get all the new messages for all accounts. By "adding a new view" I mean I normally run with Unified Folders. To get TB to download new messages I could "Add folders all" and the status bar would show TB was logging in to my accounts and downloading new messages. If both Unified and All folders were being viewed, I could just remove the All folders view and the downloads would execute. So that is the way I have been operating for 20 months. But now even that doesn't work! Nothing I do will cause TB to get new messages. To make things worse, if I do About Thunderbird it shows 102.9.1 (32 bit) but it also shows "Checking for updates" and that never completes. I just get the spinning circle for hours.

How can I restore the TB functionality on this Windows 8 tablet?

I continue to get a password request while using Mozilla Thunderbird on an AT+T Account. It will not accept my password but will accept a secure password. Even then it only lasts a day or two and acts up again.

Is there a way to extract a portion of the subject information from new inbox emails and use it with a rescan option of the inbox and move all matches to a folder. ie email in with subject: 'order 1234T - delivered' , and truncate and store 1234T for rescan. Rescan to match emails like 'updated order 1234T' and 'Order 1234T confirmed' etc and move all to 'product supplied' folder. The process I visualize would be Subject > contains > 'delivered'. Strip 'Order ' & ' - delivered', store 1234T, rescan ( only once per filter so no loop error ) all inbox emails for 1234T in subject and when matched move email to selected folder. Regards I

Hi all, how can I 1/ automatically forward mails 2/ in a way that attachments are NOT attached inline (even if they are incoming as inline)?

We forward all accounting emails to the accounting software. The accounting software, a SaaS, filters out all incoming emails, which have attachements attached inline.

Thus, I would like to attach all attachements "normal", not inline. Even if the attachment was attached inline originally.

thanks a ton in advance tom

Focus on an IMAP folder and watch the status bar diligently show the folders being processed on the server. When this is done, the final text in the status bar is "*account_name*: Searching folder...". But the search is complete. I believe this is a simple bit of housekeeping : when all folders have been searched, clear this label. Or if the process is async and we don't know when the search is complete, clear this generic text if it has not been changed in 2 seconds.

Any other suggestions? (Other than "ignore it"? :) )

Thanks.

Using TB version 102.10.1. Been recently getting messages from three different senders that I wish to delete before they hit my inbox. I read the help article at https://support.mozilla.org/en-US/kb/blocking-sender and followed the directions to set up a Block List filter, adding the senders to it. It seems to work automatically for two of the senders but not the other...I have to manually run the filter to make it work. Seems kinda pointless when, if it hits my inbox, I can just delete it anyway. Any ideas why it is still getting through the filter and how to fix it? See screenshots attached.