Hello,

We would need the email associated with your subscription so we can help with cancelling your subscription. I will reach out to you by private message to continue support.

Thank you,

Good day,

Thank you very much for contacting me. I have been trying to cancel the VPN subscription for several months.

I use two accounts, therefore it is either or.

I would appreciate it if you would check both. I continue to be billed for months despite trying to resolve this matter with Mozilla

Thank you and Sincerely, Patricia Morgese

Hello Patricia,

Thank you for following up with us,

I can confirm your Mozilla VPN subscription has been canceled and the charges refunded.

I went ahead and redacted the email addresses you shared with us in your previous message in an effort to protect your privacy.

Let us know if we can help with anything else and please consider checking back again since we will be releasing many new features and bug fixes with future updates.