Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je zatvorena i arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Get strange page when attempting to disp[lay email from Search

  • 4 odgovori
  • 1 ima ovaj problem
  • 11 views
  • Posljednji odgovor poslao SuMo Bot

more options

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attached screen capture). What is this? I just want to see the email I've chosen from among the search results list.

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attached screen capture). What is this? I just want to see the email I've chosen from among the search results list.

All Replies (4)

more options

Help menu > troubleshooting information and click the about:Memory you will see the page.

Try restarting Thunderbird with add-ons disabled from the help menu. See if one of them might be a problem child.

more options

Thanks for the suggestion, Matt. "Safe Mode" does not help. Get same memory diagnostic screen, not the email from search list.

more options

Excellent hint! Rebuilding the global search index cleared up the problem. Thanks you very much!

more options

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.