Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Page Info media does not display all the images on the page

more options

For years, I was able to use Tools>Page Info>Media to get a list of images on a given web page. I could then select various images to copy and save. Now, few if any images show up in the listing, so I cannot harvest them.

Here is the page I wanted to get images from:

http://www.ebay.com/itm/262497978449?forcerRptr=true&item=262497978449&viewitem=

I am using Firefox 47.0, which was newly installed on a brand new laptop using Windows 10.

For years, I was able to use Tools>Page Info>Media to get a list of images on a given web page. I could then select various images to copy and save. Now, few if any images show up in the listing, so I cannot harvest them. Here is the page I wanted to get images from: http://www.ebay.com/itm/262497978449?forcerRptr=true&item=262497978449&viewitem= I am using Firefox 47.0, which was newly installed on a brand new laptop using Windows 10.

All Replies (4)

more options

Are you using any kind of blocking program/add-on?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options

Don't despair! There is a technical explanation for this which is as old as Firefox itself, and a couple workarounds.

The Page Info dialog only shows media used in the "main" page listed in the address bar. In this case, the eBay seller is embedding a page from another site using a frame. The Page Info dialog doesn't list the media displayed in frames.

In order to access the Page Info tab for the framed page, it's usually easiest to pop that frame out into a new tab. To do that, right-click a blank area near the first of the additional images, click This Frame, then Open Frame in New Tab. (See attached screen shot.)

Sometimes, a framed page won't display outside of the original page. In that case, the This Frame menu also has a View Frame Info command.

more options

Fred, I'll try those things; but as I said this is a brand new install and new computer. On my previous computer (Dell Windows 7 Home Pro or Premium, I forget) I never had this issue (with an older Firefox).

jscher, sort of the same answer. You're right about the frames; but this never posed a problem with my previous set up. They indeed are images 'served' from and outside source. But I didn't have this problem before, except that on some occasions a couple of images might not save properly. They either could be saved individually, ignored, or not be able to be saved.

I'm sure I could save the images one at a time; but that's an extreme hassle. Before, I could select all the images and save to one folder. Very convenient.

Edit: Thanks Jscher, that actually does give me the correct image choice. In this case, they all have the same name.jpg, which means I'd still have to do it individually (which has been the case in the past); but why is this all of a sudden a thing? I've never not at least been able to access the images in the first Media menu.

Izmjenjeno od strane Varjak

more options

Varjak said

In this case, they all have the same name.jpg, which means I'd still have to do it individually (which has been the case in the past); but why is this all of a sudden a thing? I've never not at least been able to access the images in the first Media menu.

I seldom need to save images in bulk, so maybe you have noticed a change that I haven't noticed.

Regarding the file names, the site is using very odd names where the part that varies from one to the next is the folder name and not the image file name:

http://i.ebayimg.com/00/s/MTA2NlgxNjAw/z/PRwAAOSwc1FXbqoA/$_4.JPG

Either way, it's gibberish. Thank you, eBay.