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I can sync my other 2 computer fine. but the third says invalid PW?

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  • Posljednji odgovor poslao guigs

HJay
HJay
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I have sync set up on two other computers and they sync up fine. I am setting up a new computer and when I goto set up sync with my existing account it say it is an invalid PW. Yes, I have checked to make sure I am using the correct one. Even going so far as to setting up a new PW just to make sure.. Same thing... first two work... the third... no deal... Any Ideas? TIA Cheers

I have sync set up on two other computers and they sync up fine. I am setting up a new computer and when I goto set up sync with my existing account it say it is an invalid PW. Yes, I have checked to make sure I am using the correct one. Even going so far as to setting up a new PW just to make sure.. Same thing... first two work... the third... no deal... Any Ideas? TIA Cheers

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guigs
guigs
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HI HJay, On the computer that this is not working, please open up you profile folder by :

  1. Open a new window and click on the Firefox Menu Button
  2. Click on the question mark on the bottom of the menu and click on "Troubleshooting Information"
  3. The window that opens up click on the "Show Profile" button
  4. In this folder look for: signedInUser.json and delete it.
  5. Go to https://accounts.firefox.com and see if you can sign in again.

Please also see these troubleshooting steps for more information here: Firefox Sync troubleshooting and tips