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Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.
Arhivirano

I cannot sync my account.

Firefox Sync data
user633449 replied prije 11 godina
lubenbok
lubenbok

I had a troyan horse on my computer and I need to reinstall my windows. After that I have tried to sync Firefox with my account but nothing happened.

Please chek if my account was infected or there is some technical problem.

Thanks you in advance.

Luben Cerovski

(Email removed by mod)

I had a troyan horse on my computer and I need to reinstall my windows. After that I have tried to sync Firefox with my account but nothing happened. Please chek if my account was infected or there is some technical problem. Thanks you in advance. Luben Cerovski (Email removed by mod)

Izmjenjeno od strane user633449

All Replies (1)

user633449
user633449

It's likely that you were still using the old version of Firefox Sync that used a recovery key. Did you ever follow the steps at Sync your Firefox bookmarks, history, passwords and more to update to the new sync?

You should know that Firefox Sync is NOT a backup system, it is a synchronization system. While some users have used it as a backup system this isn't reliable and you should always have backups of your profile. Do you have a backup somewhere? We can help you recover your data if you do.