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Page keeps asking for a Gmail password and I dont have an account!

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  • 1 ima ovaj problem
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  • Posljednji odgovor poslao Andrew

Igiveup
Igiveup
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At first when I used Mozilla I could go into most visited and click on to get my Virgin email account now everytime I do that I get a page asking me to give Gmail details. When I put in the details requested it says there is no Gmail account which is correct. How do I stop the system asking me for details that I dont have, its driving me crazy.....

At first when I used Mozilla I could go into most visited and click on to get my Virgin email account now everytime I do that I get a page asking me to give Gmail details. When I put in the details requested it says there is no Gmail account which is correct. How do I stop the system asking me for details that I dont have, its driving me crazy.....

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Andrew
Andrew
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu and click History button, and then Clear Recent History... .
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.