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I can't access my live.com.au account

  • 7 odgovori
  • 7 ima ovaj problem
  • 20 views
  • Posljednji odgovor poslao Brother Joe

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I get this message: Sending of password did not succeed. Mail server pop-mail.outlook.com responded: authentication failed. I tried both IMAP and POP settings.

I get this message: Sending of password did not succeed. Mail server pop-mail.outlook.com responded: authentication failed. I tried both IMAP and POP settings.

Izabrano rješenje

The only other thing I can think of is that you enabled two-step verification but didn't create an app password for TB.

http://windows.microsoft.com/en-ca/windows/app-passwords-two-step-verification

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (7)

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Thanks Matt, I hadn't done that, but it didn't solve the problem.

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Don't know if it helps, but I'm using Wink 8.1 on Surface Pro 1.

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Sorry should have been Win, not Wink. Ha.

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Hi sfhowes

I don't know how to disable the antivirus program from scanning email.

It is Windows Defender.

Best wishes

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thanks sfhowes for the info.

I checked/did all the other stuff: server settings: SSL/TLS connection security on port 995, normal password authentication and full email address for the user name.

No obsolete password by deleting it from Tools/Options/Security/Passwords/Saved Passwords

but still get "Sending of password did not succeed. Mail server pop-mail.outlook.com responded: authentication failed"

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Great, thanks very much.

That worked.