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I am having a problem with receiving emails that are someone replying to an email I sent. I don't hear back from them and when I give them a call to see why they haven't responded they say, yes they have. So I go and type their name in the search bar at the very top and it shows me their responses and says that the email is in my inbox but it isn't! How do I figure out where these emails actually are and how can I get it to stop doing this?

Hello,

I'm currently facing the following issue using fedora 42 and Thunderbird 128.10.0esr, printing is not possible and the print preview is stuck with message Preparing preview.

1. Restarting Thunderbird with no extension dis not help. 2. In console (CTRL SHIF J) when print dialog box is displayed shows the following errors:

1746944381445 addons.xpi WARN Checking /app/lib64/thunderbird/distribution/extensions for addons 1746944382121 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1746944382121 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled WebExtensions: Window manager refused to set window to state 2. ext-mail.js:1619 TypeError: browser is null PrintingParent.sys.mjs:11:7 TypeError: browser is null BrowserElementParent.sys.mjs:21:21 Missing resource in locale en-GB: devtools/client/toolbox.ftl Missing resource in locale en-CA: devtools/client/toolbox.ftl NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess' TypeError: browser is null PrintingParent.sys.mjs:11:7 TypeError: browser is null BrowserElementParent.sys.mjs:21:21 Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture menupopup.js:168:14 DOMException: Print preview failed

   _printPreview chrome://global/content/printUtils.js:742
   printPreview chrome://global/content/printUtils.js:685
   _updatePrintPreview chrome://global/content/print.js:856
   init chrome://global/content/print.js:343

DeferredTask.sys.mjs:343:15 Missing resource in locale en-GB: devtools/client/toolbox.ftl Missing resource in locale en-CA: devtools/client/toolbox.ftl NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess' TypeError: browser is null PrintingParent.sys.mjs:11:7 TypeError: browser is null BrowserElementParent.sys.mjs:21:21 DOMException: Print preview failed

   _printPreview chrome://global/content/printUtils.js:742
   printPreview chrome://global/content/printUtils.js:685
   _updatePrintPreview chrome://global/content/print.js:856
   init chrome://global/content/print.js:343

print.js:862:15 DOMException: Print preview failed

   _printPreview chrome://global/content/printUtils.js:742
   printPreview chrome://global/content/printUtils.js:685
   _updatePrintPreview chrome://global/content/print.js:856
   init chrome://global/content/print.js:343

print.js:84:71 TypeError: browser is null PrintingParent.sys.mjs:11:7 TypeError: browser is null BrowserElementParent.sys.mjs:21:21 Missing resource in locale en-GB: devtools/client/toolbox.ftl Missing resource in locale en-CA: devtools/client/toolbox.ftl

Checked other reports on Thunderbird with broken print preview but did not found an answer. Suggestions are welcome, thanks for help

I was using my email receiving and send in the late evening everything was fine. Next morning I get up and now I cannot send emails. What the heck happened. I've been using outlook and I hate it. I want my Thunderbird back. First it comes up with box that says "login to smtp.gmai.com with user name has fail.' Then asked to enter new password which I don't have but I try different passwords anyway. After a few tries it seems to connect to something and tries to send the message. But after a few seconds nothing happens. Did Thunderbird update that night and bigger things up? I'm so upset.

Hi,

Using the latest version.

I've just done a search for a text string and have a list of messages 600 exactly. I select all and right click and "Move messages to", and select a folder name.

Nothing happens.

If I do it on a single message the message moves successfully. A group of two messages also appears to work. Sometimes a group of three will work but anything more than that, nothing happens.

It does appear to think the messages have been moved because when I right click, in the menu I see "Move to <foldername> again" as an option. But If I use the option "Open Message in containing folder", it takes to to the Inbox and not the folder.

If I open the Activity panel, When I try 1, 2, or sometimes 3, I see an entry appear moving the message/s, but when I try to do them in bulk, no entry appears.

I have 600 messages to move, how can I achieve this?

Years of email folders have been rearranged and all my current client email folders are gone. Other folders are now in gray italics. This just happened suddenly when I went away from my computer for a few hours and then returned. I've tried to restart but nothing has improved. I opened my Gmail account and everything is also rearranged and/or missing from Gmail. This is my business, so I'm very concerned.

Hello. I'm unable to delete or rename template folders except for the most recent created folder "Tampos", see the attached image. How to fix this? (Using version 128.10.0esr).

Hi. For a long time, I've noticed that emails I send from home are sent, but those I try to send with the same settings do not get sent when connected to the Internet in 4 out of 4 cafes. My ISP, Zen, hasn't been able to explain why. I've tested whether Google VPN blocks it somehow, and it doesn't. I normally use Thunderbird. Today, I found that, in the same cafe, messages I tried to send using Thunderbird failed to send, whereas there was no problem with GMail, Proton Mail or Outlook. Any suggestions?

Upgraded from 128 to 138 recently

Previously I would have an INBOX tab open and several pdf documents from attachments open using the inbuilt viewer.

After closing Thunderbird and restarting it at a later time my tabs would load the open pdf attachments.

Now it still has the tab open but isn't able to load the pdf attatchment. I get the message below:

The address wasn’t understood

One of the following (imap) is not a registered protocol or is not allowed in this context.

You might need to install other software to open this address.

Address bar looks like this imap://my@mail.com.:993/fetch%3EUID%3E.INBOX%3E6339?part=1.4&filename=spec.of%20UFO-B%20series.pdf&type=application/pdf

Anyone have any ideas?

Thanks

When using "Compact Folders," the compacting will stop on a certain folder (it changes) and says that I do not have enough space to complete the action. I usually ignore it, close that command, then Compact the folder in question by itself. Then it works, so all Folders are compacted.

Hi, could you please help me delete the "Archive" & Archives" folders? They were automatically generated and I don't need them. They are a nuance especially when I accidentally move an email in those folders. I tried unsubscribing the 2 folders but it didn't work. Thank you for your help, AQ.

I just installed Thunderbird for Android version 9.0 on a phone running Android 12. I used the QR Code to import settings from my Desktop version 128.9.1esr. I imported two accounts, and did not change any settings from those imported.

Account A (Desktop) receives/sends = success Account A (Mobile) receives/sends = success Account B (Desktop) receives/sends = success Account B (Mobile) receives = success / sends= fail

Test 1: send from Account B to a neutral Gmail account: fail (via WiFi) Test 2: send from Account B to Account A: success (via WiFi) Test 3: send from Account B to a neutral Gmail account: fail (via mobile data with private AdGuard DNS) Test 4: send from Account B to Account A: success (via mobile data)

Outgoing emails appear in the Sent items folder.

Account B's settings are directly imported from the desktop and all are the same except the app has changed my port from 993 to 465. I tried changing the port in the mobile app to 993 and it failed to connect.

Desktop setting: Server type: IMAP Mail server Server name: mail.****.com Port: 993 Username: ian@****.com Connection Security: SSL/TLS Authentication: Normal password Client certificate: None

Mobile setting: Server name: mail.****.com Port: 465 Username: ian@****.com Connection Security: SSL/TLS Authentication: Normal password Client certificate: None ==>Check outgoing server settings: verified

Any ideas why I can't send email from the mobile app?

la actualizacion en segundo plano no funciona correctamente por que no me llegan los mensajes de correo electronico ni ninguna notificacion o aviso de mensajes, estos solo funcionan apenas abro la app la funcion en segundo plano no funciona el resto del tiempo, es como que no se inicia la aplicacion al encender la pc

I am not receiving all emails sent to me. I am trying to get support for a problem logging in to one of my accounts, they send me emails but I never receive them. Not in Inbox or Spam or Suspect. Sending email address is not blocked. I can receive emails from their Level 1 support but not from Level 2.

Also I sent an email from a gmail account & never received it.

On my desktop app I also don't get my most recent emails unless I close Thunderbird & restart it.

When it restarts it displays: No message found then latest messages are displayed. This started about a week ago.

I've been using Thunderbird for years without issues. A few weeks ago, Thunderbird on two of my computers, (a Win10 laptop and a Win11 desktop) stopped receiving email, but were still able to send it. After a couple of days, normality resumed and both computers were able to receive email again, without any corrective measures taken by me. However, about 5 days ago the same thing has happened again, but this time, the desktop has resumed normal function but the laptop has not. The error (both times of failure) is shown in the image. TB on the Win10 laptop is configured POP3. On the Win11 desktop IMAP.

Email works perfectly from web interface, and so I'm very reluctant to change the password on the server in case I get locked out of the web interface, but perhaps this might be the step to take? I uninstalled TB using RevoUninstaller to completely wipe TB from the computer, including any registry entries. Installed TB version 137.0.2. Still the issue persists. I'm certain that the account settings are correct, so the issue is a complete mystery to me as to what is going on here. I would very much appreciate any help to resolve this issue please.

I'm using the Thunderbird calendar (Lightning) on Pop!OS (Ubuntu) Linux. The calendar is synced with our NextCloud server's calendar. It's worked well for years, but today suddenly I got 48 reminders of a biweekly meeting and it won't let me dismiss the reminders or snooze them. I restarted Tbird, didn't help.

Windows 11 Thunderbird 137.0.1

ARRRGGGH! I've been using Thunderbird for over 20 years and it's doing something new and BAD:

Every time I open it since yesterday, it keeps adding additional inboxes (7), drafts boxes (3), sent boxes (2) and junk boxes (6) and trash boxes (2). I don't know how to get rid of all of the extra folders. My profile is backed up, I just tried deleting the program and installing the latest version and it opened the profile (I thought it'd open a default profile and then I could reinstall the "real" profile). What's happening and how can I fix it? No, this does not have anything to do with multiple email accounts and I haven't added any new ones. Please help!

Just what the subject line says. Go looking for something and Search doesn't find it. Even after I remember the email and find it, Search does not find it.

Why is this? It is un-usable, actually as it happens all the time.

For instance, putting in a company name like "walmart.com" will find some but not all the emails with walmart.com and certainly not the most recent ones specifically with a person's name.