Showing questions for topic:

Why are "all" of my filters still not working correctly (bug2068847??) - "Applying filter actions failed" and "Filter run failed"

Enclosed are jpg copies of the current sets of filters failures in my TB email program. TB Error0 shows the 6 emails that have arrived and are placed in the INBOX. Howev… (read more)

Enclosed are jpg copies of the current sets of filters failures in my TB email program.

TB Error0 shows the 6 emails that have arrived and are placed in the INBOX. However, each of these has a corresponding filter set up to move them upon arrival to a separate subject email mailbox.

Note: If I highlight the INBOX and then go to Tools > Run Filters On Folder ... all of these INBOX email messages will be correctly filtered and moved to their respective email mailbox, BUT each of them is shown as having been "read" and unless you pay close attention, you may not know where these INBOX emails were sent.

I am also enclosing TB Error1 & 2 that show the last couple of days message filtering errors.

I can find nothing wrong with how each of these filters are set up, yet they seem to consistently fail to operate when new emails arrive.

Note one of them is for incoming emails from ... schiffsovereign.com. I have edited this filter repeatedly, even deleted it and re-input the information. Yet the filter never takes hold and does what it is designed to do. I am enclosing a jpg of that specific filter as TB Error3

I am looking for suggestions on how to fix this problem.

Thank you and best wishes,

/s/ James T Saint, CCIM COO

Solved 12 1 50

Repetitive display of messages as tabs - need to scroll through all messages

Received messages show as tabs - rather than listings and are often repeated .. This only happens in Windows version not in Android (which perforems and displays perfectl… (read more)

Received messages show as tabs - rather than listings and are often repeated .. This only happens in Windows version not in Android (which perforems and displays perfectly - see attached upploaded image.

Open 2

Retention setting execution

It seems like T Bird only executes my retention settings when I open a folder. For example, my Trash folder has 3.2 MB of mail and has a 3 day retention policy set. When… (read more)

It seems like T Bird only executes my retention settings when I open a folder. For example, my Trash folder has 3.2 MB of mail and has a 3 day retention policy set. When I click on the folder, it starts removing emails beyond that time frame and now the folder only has mail within the three day window and has only 28.7 KB. My question is whether there is a setting that will change that so that T Bird executes the retention policy for each folder when I first open T Bird, rather than waiting until I click on the folder. Thank you

Open 1

Suddenly, my html signature font is displaying wrong

I use HTML as my signature. It has been working just find, but lately when people reply to me, their messages were coming in blue text. So today I changed the: Settings… (read more)

I use HTML as my signature. It has been working just find, but lately when people reply to me, their messages were coming in blue text. So today I changed the: Settings > General > Plain Text Messages > Quoted text formatting from blue colour to black (I have no idea how that was set to blue in the first place). that is all I did. Image attached of the change I made.

In any case, after that, when I tried to send a new email my HTML signature no longer displays the correct font (Pristina) but shows only variable text. The HTML file is not corrupt, it still looks fine in the actual file I saved, but, Thunderbird is changing it somehow. Even when I look back at sent files, Thunderbird is showing me the variable text and not Pristina.

Any assistance would be much appreciated. With thanks, NM

Open 39

Default folders missing some times and sort order messed-up since recent update.

I'm having problems with my default email account in thunderbird which might have started with the 28/10 update. Most times when I open TB the default account has no fold… (read more)

I'm having problems with my default email account in thunderbird which might have started with the 28/10 update. Most times when I open TB the default account has no folders (inbox, spam, etc). To get them to appear I have to restart it. At other times it has all the folders present and all expanded including archives. When I can access my inbox the sort order is always by date descending so the oldest email is at the top which I don't want. If I click it to set it to ascending order it sets back to descending the next time I open TB. I've tried repairing the inbox but it makes no difference.

Solved 4

Rearranging email accounts in left hand pane does not work

Hiya, any re-arranging of the account list does not work. Been like this for months. Checking again today after Thunderbird version update it is still the same. The dra… (read more)

Hiya, any re-arranging of the account list does not work. Been like this for months. Checking again today after Thunderbird version update it is still the same.

The drag and drop sort in setting works however the new list order is not applied to the actual account list.

Win11. Thunderbird 154.0 (64-bit).

Any ideas? Searches are pretty much only showing instructions on how to drag and drop. No solutions that I can see. Thanks in advance.

Locked 4 1 40

Browser Settings (pinned tabs & themes) do not save when window is closed & reopened

Heya - This issue has being going on for quite some time. I have four pinned tabs (two of which I no longer use, ever) and often change up the visual theme of my browse… (read more)

Heya - This issue has being going on for quite some time.

I have four pinned tabs (two of which I no longer use, ever) and often change up the visual theme of my browser as well. However, when I change these (unpin the tabs & change the theme to how I want it to be), when I open Firefox again after, it restores my old pinned tabs & old theme I don't want.

I have tried playing with the sync settings but to no avail.

On opening Firefox, when it asks me what account I want to use (I just have the one) it does visually still use the last saved theme from my previous session, but on logging in it changes back to the old theme (and old pinned tabs).

Thank you so much in advance & let me know if you need more info

Open 1

App can't work in the background

I use Thunderbird 160.0 (flatpak) on Fedora Workstation 45. On my GNOME settings, I see that Thunderbird is allowed to work in the background, and I do have another app t… (read more)

I use Thunderbird 160.0 (flatpak) on Fedora Workstation 45. On my GNOME settings, I see that Thunderbird is allowed to work in the background, and I do have another app that is also a flatpak and works fine in the background (Anytype). I wish I could close my Thunderbird window and still get notifications when emails arrive and that it started automatically on startup, without opening a window.

Open

Feature Request: Option to disable or customize the "Ctrl+Enter" Send shortcut

Dear Thunderbird Development Team, I am writing to share feedback and request an essential usability improvement regarding keyboard shortcuts in Thunderbird. While drafti… (read more)

Dear Thunderbird Development Team,

I am writing to share feedback and request an essential usability improvement regarding keyboard shortcuts in Thunderbird.

While drafting emails, I frequently trigger the Ctrl + Enter shortcut by accident. This causes unfinished emails to be sent out immediately, leading to awkward and unprofessional situations with recipients.

To resolve this issue, I attempted using add-ons such as tbkey-lite to remap or disable the shortcut, but the configuration proved ineffective. As a temporary workaround, I have enabled the "Send Later" / delayed sending feature so I can intercept accidental sends in the Outbox. However, this is only a band-aid solution and remains a constant source of anxiety while typing.

I kindly request that future versions of Thunderbird consider the following improvements:

   Built-in Shortcut Customization: An option in the settings menu to disable, rebind, or customize global/composer shortcuts (especially Ctrl + Enter).
   Confirmation Prompt Toggle: A built-in preference to prompt a confirmation dialog before sending (e.g., "Are you sure you want to send this message now?"), which would prevent accidental keystrokes from immediately dispatching drafts.

Thunderbird is a fantastic, privacy-respecting client that I rely on daily. Having better control over critical keyboard shortcuts would significantly improve the writing experience for many users who face the same frustration.

Thank you very much for your time, dedication, and continued hard work on this project.

Best regards,|

Hunter

Open 1

Thunderbird email displays incorrect time.

Our time zone (Vancouver, Canada) did not revert to Pacific Standard Time. We remained on Pacific Daylight Time. I changed the time on the computer system. However, when … (read more)

Our time zone (Vancouver, Canada) did not revert to Pacific Standard Time. We remained on Pacific Daylight Time. I changed the time on the computer system. However, when I receive emails in Thunderbird, it shows a time of one hour behind (PST) and not the correct time (PDT).

(Webmail does show the correct time.)

How can I change Thunderbird email to the correct time?

Open 2

How compose a new message within a standard tab in the main window?

Hi everyone, Why is it not possible in Mozilla Thunderbird to compose a new message within a standard tab in the main window? Or is Thunderbird designed in such a way tha… (read more)

Hi everyone,

Why is it not possible in Mozilla Thunderbird to compose a new message within a standard tab in the main window?

Or is Thunderbird designed in such a way that the compose window always opens in a separate, standalone window? There is currently no option within the program's settings to change this behavior to use a tab instead.

Thanks!

Open 1

firefox not restoring previous session

since the most recent update, firefox no longer opens with the previous session even though that is how my settings are established. And, opening recent history opens all… (read more)

since the most recent update, firefox no longer opens with the previous session even though that is how my settings are established. And, opening recent history opens all tabs in the past day or days unless I clear it first.

signing out before closing does not solve this problem.

if this is a feature, I do NOT like it. if it is a bug, please resolve.

Open

How can I adjust the width of my address book columns?

No matter how large or small the Thunderbird window is, I can't see all 3 of the Address Book columns without expanding the window to take up the entire laptop screen. Th… (read more)

No matter how large or small the Thunderbird window is, I can't see all 3 of the Address Book columns without expanding the window to take up the entire laptop screen. The column width seem to be locked in at a pre-set number of pixels. I've tried to grab the edges of the columns to reduce their width, but they don't seem to be active. What I would really like would be for the Book to adjust to the Thunderbird window's width, or at least let me scroll between the columns. As it is, I can't view or edit the entry details of a individual listing in my Book without greatly enlarging the whole window.

Any ideas on changing these column widths would be appreciated. I've got Windows 11, and TB version 140.13.0esr (64-bit).

Thanks, Grasses

Solved 10 1 30

Dark mode for message body failed

Dark mode for the message body failed all of of a sudden. - theme is set to dark - it works - message view theme is set to dark - header is dark, body is light - compose… (read more)

Dark mode for the message body failed all of of a sudden.

- theme is set to dark - it works

- message view theme is set to dark - header is dark, body is light

- composer theme is set to dark - it works

Light theme works properly everywhere. I tried clearing cache, uninstalled/reinstalled, imported saved settings.

Open

Why doesn't Thunderbird clear the "newly downloaded" bit when archiving a message?

tl;dr: I'd like to argue that a user who executes the archive action has seen the email in question, and that executing this action means that the email is no longer "new… (read more)

tl;dr: I'd like to argue that a user who executes the archive action has seen the email in question, and that executing this action means that the email is no longer "newly downloaded" and doesn't deserve the highest of visual markings anymore.

We're not talking about the read/unread bit here (the green dot and the grey numbers in the folder pane). We're talking about the "newly downloaded" aka. "new and unseen" bit (the yellow star/rhombus and the blue numbers in the folder pane).

When a new email arrives, it's marked as "newly downloaded" and the inbox lights up blue because of it. Fair enough. It's also unread, of course. I often archive emails right away without opening/reading them. But I have seen the subject line of course, and I have a pretty good idea of what the email is and why I don't read it. I have the message pane disabled, so I can easily select an email without it being displayed and being marked as read. In the past, I used the message pane combined with that "mark as read after 1min" setting.

Now when I archive the message, the archive folder lights up blue and when I go in there, the email that I just archived has a star/rhombus. But I don't want my archive folder to look interesting with a blue color only because I just moved an email into it. All the blue colors are supposed to be for things I haven't seen yet and still need to look at. In fact, any email I move to a place should not be able to make that place look blue. Blue color should be for things that appeared for other reasons.

I'm aware that switching folders (e.g. away from inbox and back to it) or restarting Thunderbird will clear this "newly downloaded" bit. But I'm not doing that. I stay in the inbox, I get emails, I read them or archive them immediately. And when a folder on the left lights up in blue (that can happen thanks to my filter rules), then I take a look at that one as well. My Thunderbird application runs for weeks.

Open 1

tabbing from subject to writing is now interrupted

I just updated to 159.0 TB seems to have a new annoying behavior. I have reproduced it on two different PCs. I enter an address, then tab to the subject, and then the n… (read more)

I just updated to 159.0 TB seems to have a new annoying behavior. I have reproduced it on two different PCs.

I enter an address, then tab to the subject, and then the next tab should take me to the field where I can start typing my email. Instead it takes me to two horizontal blue lines just above that field. See image. The next tab takes me to the field where I can write. It's not a big problem but a new minor annoyance.

Thoughts? Am I missing something?

Solved 6 4 20

Message list does not display graphics

The list of messages does not display graphics. Links are displayed instead, but don't always lead to the expected locations. This started unexpectedly and I don't know … (read more)

The list of messages does not display graphics. Links are displayed instead, but don't always lead to the expected locations. This started unexpectedly and I don't know the reason.

Open