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Deleted my email.

I deleted my email before deleting my Firefox account. So, how do I delete my Mozilla account now? Or what do I need to do to send them a legal request to delete my acco… (read more)

I deleted my email before deleting my Firefox account.

So, how do I delete my Mozilla account now? Or what do I need to do to send them a legal request to delete my account?

They cannot keep it active for whatever “reasons”, it is illegal in my state. I will be sending a formal legal request if I cannot get this issue resolved in this thread.

Locked Archived 2 190

My Firefox account was automatically blocked and I need help restoring access.

Hello. My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned. I did not violate any rules and I have access… (read more)

Hello.

My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned.

I did not violate any rules and I have access to this email address.

Please review my account and help me restore access.

Thank you.

Locked Archived 1 290

Still cannot sync Desktop to Laptop

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookm… (read more)

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookmarks within your Sync settings, because Firefox will automatically download any available data from our sync servers as long as you are logged into the account you used to sync.

Additionally, please consider that if your bookmarks are still available in the local storage of another device, signing into Sync on these devices will let you upload this account data and make your data accessible on any other devices you enable Sync on.

Andd checking the the Bookmarks tick-box was checked [as was last attempt] I tried to sign in to open the required page, but got 2 x 'error' windows, as attached, one for enail address [been using this for 2 yaers] and the other for password [how did I get this page up with the wrong password??]

I'm obviously a very dim Brit . . . . . please would you advise me as clearly as possible about whatv the heck is going wrong, thanx Kr CB

Locked Archived 1 200

Can IMAP Thunderbird use POP folders?

I just upgraded (reluctantly) to Win11 on my desktop, and my POP Thunderbird account did not survive the upgrade. I had to switch over to a new IMAP Thunderbird, losing … (read more)

I just upgraded (reluctantly) to Win11 on my desktop, and my POP Thunderbird account did not survive the upgrade. I had to switch over to a new IMAP Thunderbird, losing all of my POP folders (which are still on my disk). Just not, apparently, accessible.

Anyone have info on how to re-access or somehow get them into my IMAP install?

Solved Archived 2 349

paid $65.72 and i have no Mozilla

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# … (read more)

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# from public community support forum]. Thank you

Locked Archived 1 190

Automatic annual donation with renewal

I would like to make a donation that renews automatically each year. I understand that you offer the option of making monthly donations. However, that is not what I am lo… (read more)

I would like to make a donation that renews automatically each year. I understand that you offer the option of making monthly donations. However, that is not what I am looking for, and I would never use that option. By contrast, if I could make a donation that renews automatically on the same date every year, I would choose that option. I am not suggesting that the amount would be substantial, but it would be comparable to what I would be willing to pay for an annual subscription.

(If I have not submitted this suggestion through the appropriate channel, could you please let me know how it might be brought to the attention of the individuals responsible for making such decisions?)

Solved Archived 3 120