Thunderbird Community Forum

I use Thunderbird on my desktop and laptop, both Windows 7, with 3 Gmail accounts. Recently I started having problems with one account on the laptop but not on the desktop. Settings for all 3 accounts are/were identical. I deleted the one account and tried to add it again: with following error message:

     "Unable to log in at server. Probably wrong configuration, usrname or password.

I then added account manually without a password. I cannot access the email account and dont get an option to enter password and error is:

    "Sending of the message failed.
     The message could not be sent because connecting to Outgoing server (SMTP) .gmail.com failed. The 
      server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server 
      (SMTP) settings are correct and try again."

Yes SMTP setting is correct

This message also pops up:

    "Authentication failure while connecting to server imap.gmail.com"

I have no problem accessing all 3 email accounts on my desktop or phone either Please assist

I am getting the attached message when I try to send emails from this account on Thunderbird. I have checked my server settings and in any event I have not changed anything recently. Can you help?

hello I left account A (Google) and I am mainly using account B (Google) now. However, when I search for the mail of account A, it only shows the result, but after clicking it, it shows that there is no mail. How can I recover it? This is because the most important mail is in account A. PLEASE HELP ME....

I love Thunderbird, I think it is an excellent product all round, but one thing that really, really niggles me is that it continually marks certain senders as junk.

I receive Emails from these senders all the time, and often miss Emails because Thunderbird has marked them as junk, and moved them to the Junk folder, which means I don't see them on my mobile devices (IMAP).

I've marked this sender as "Not Junk" at least a thousand times. Each time it accepts my tag, and moves the Email back to the Inbox. However, that doesn't last, as the next Email, or the one after, or the one after that, ends up in Junk again.

I've seen a few posts that protest - this is not Thunderbird's fault, it's your Email provider, but I've already crossed that one off the list as I have white listed the entire domain at the Email provider. So nothing is getting flagged from the Email provider, to hint that it might be junk.

I'm always on the latest version of Thunderbird, and I have adaptive junk filter logging enabled, but it is completely empty of any logs. I also have "Do not automatically mark mail as junk if the sender is in "collected addresses" & "personal address book". I have a number of entries from this domain in the personal address book, as well as *.@domain-name.com, though I'm not sure if that format is correct to capture the entire domain.

Any help on this matter, gratefully received.

M

Hello!

We use some filters in thunderbird to manage messages redirection to other mail-boxes. When message body contains any image, it disappears after redirection via filter rule.

When you forward same message to the same person by hands - works great, nothing is missing.

Can you help with any suggests / advises for thunderbird client config to fix this?

We use Thunderbird 115.5.0 (64-bit).

Thank you.

In the past, as Thunderbird was spell checking (triggered by pushing Send), it would highlight the words it questioned. For the last few weeks, maybe longer, it still spell checks, but the words it stops at are no longer highlighted. So I don’t know where in the body of the email the issue occurs. Without seeing the context around the potential misspelled word, I can’t tell if I should accept the suggested correction, or push Ignore.

I’ve attached a screen shot of Thunderbird stopping at “interlibrary” but there is no indication at that word in the body of the email.

When I tried a simpler example - one sentence with a misspelling - the misspelling was given a red underline. And occasionally, a questioned word would be highlighted. But it use to work reliably ALL the time.

What can I do to bring back highlighting the questionable word? I didn’t realize how much more useful it made the spell checking.

For a few days a banner persists on the lower left of the message window. It obscures content. ""Upgrade to Thunderbird Release"" I have checked twice to make sure there is no update available. Why does this annoying message persist after I run the update. I have rebooted the application multiple times. I do not want to click "Learn more" on the annoying banner promoting "Get monthly updates. with new features and improvements in the new Thunderbird Release" Is it malware? If the application is up to date why are you forcing me to "Learn more"? This is not a good user experience. My MacBook Air is up to date. Thunderbird release 128.11.1esr

I know this question has been asked before, but haven't been able to resolve the issue - I have in my Trash folder, the Spam and Draft folders there, no idea how they got there. I use multiple computers and have the same issue on all. I am running Thunderbird 128.11.1esr (64 bit) on my desktop, which is Linux Mint.

If there are any suggestions on how to move the folders back to their original location, would be good, unless I have to now live with it.

Thanks, V1King

When I got a new computer I lost the actual visual set up of how I wanted the Thunderbird front page to look. What I need is someone who actually lives in Tallahassee, FL and can help me bring the front page back.

I'm hoping to find some syntax documentation and/or information on how to do more complex searching within Thunderbird.

I've seen references to some basic multipart searching capabilities. (ie. placing scott "tuesday night" in the search field would result in a list of emails containing both of those criteria.)

But I'm looking for even more such as placing scott "tuesday night" folder:inbox, which would allow me to narrow down that search to JUST the inbox, not any and all folders below it.

Thanks in advance,

Chris

On my new laptop (Acer Aspire) I set up my gmail account without a problem, but T-bird will not set up my business account (on my domain, hosted by midphase/stackmail). I used all the settings from my t-bird account on my old laptop, but nothing I try works. I get a yellow box with the message "Unable to log in at server. Probably wrong configuration, username or password". I also tried lettting Thunderbird find the settings; they didn't work either.

What next?

I was moving stored emails between folders. After many moves, when moving a group, the move failed with message "TOO BIG" APPEND  ??. Since then, I have been unable to move or copy even single emails. How can this be cleared?

The employee who set up Thunderbird for us, has moved on to a different line of work & no longer with us. Her name is on all the emails and templates. How do I change these and how do I secure our emails from her use now that she moved on?

I edited & saved each and every Template earlier today. Then, when I went to check my work, nothing had changed.

Help me please.....and talk to me like I'm just beginning computers, because...I am.

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to search for a deleted message, I am finding that messages older than a certain date have disappeared, although I've done nothing to permanently delete them. For example, today everything older than May 3 is gone. What can I do to prevent this?

thanks, CW

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions.

If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla.

Where shall I look next?

Thank you!