Showing questions tagged:

Websites are not loading or opening in Firefox browser.

My Firefox browser is crashing automatically on my Android device. Whenever I try to open the browser or load a website, it closes suddenly without any error message. I h… (read more)

My Firefox browser is crashing automatically on my Android device. Whenever I try to open the browser or load a website, it closes suddenly without any error message. I have already updated the app, but the issue is still not solved. Please help me fix this. Thank you.

Moderator note: Moved from the Firefox Desktop forum to the Firefox for Android forum.

Open 1 50

Android Firefox mobile app crashes after a few minutes

Firefox mobile browser app (Samsung Galaxy S21 Ultra, OneUI 7, Android 15) crashes after a few minutes even though account was logged out, and cache and mobile data clear… (read more)

Firefox mobile browser app (Samsung Galaxy S21 Ultra, OneUI 7, Android 15) crashes after a few minutes even though account was logged out, and cache and mobile data cleared before app was uninstalled, and reinstalled with re-logged account.

This is my default mobile browser since I had my mobile phone. The app started crashing the first time that I logged out my firefox account, and the problem remains.

Open 1 90

What could cause a crash with Firefox for Android

Been getting thes3 crash reports on Firefox for Android: a5c056d7-ba17-4116-a33f-e84676d85daa java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation w… (read more)

Been getting thes3 crash reports on Firefox for Android:

a5c056d7-ba17-4116-a33f-e84676d85daa java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331648 free bytes and 120MB until OOM, target footprint 125473072, growth limit 201326592


java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331648 free bytes and 120MB until OOM, target footprint 125473072, growth limit 201326592 at java.util.Arrays.copyOf(Arrays.java:3785) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:19) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.appservices.httpconfig.FetchBackend.sendRequest$lambda$3(FetchBackend.kt:6) at mozilla.appservices.httpconfig.FetchBackend.sendRequest(FetchBackend.kt:273) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$$inlined$uniffiAsyncCallback$1.invokeSuspend(viaduct.kt:101) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:122) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:127) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@3443bed, Dispatchers.Default]

Any ideas as to what I should do?

Solved 1 40

150 beta always crashes after loading a few mb of data

After updating to 150 (any subversion), FF crashes on almost start - I can load a page but loading another page or a video in the page will stop loading after a while and… (read more)

After updating to 150 (any subversion), FF crashes on almost start - I can load a page but loading another page or a video in the page will stop loading after a while and crash within 5-10sec. No about:crashes generated. No crash if I only browse the page that's opened (except if I load extra content like videos). FF remembers if I navigate to another page before the crash, it'll open the navigated-to tab (provided it has been long enough, small pages load, big pages don't). It really looks like after loading a fixed amount of data it just stops loading and crashes, taking the full browser down with it. Note that there is likely 500+ tabs opened (even though it's never been a problem), cache was cleared and extensions deactivated.

For the first time in many many years, the beta's unstable (brillant track record for a beta)!

Open 3 30

Firefox Crashes on Pinetools.com Photo Editing Site

I was attempting to use the Pinetools.com photo editing site on Firefox for Android, and it sent Firefox into a crash loop - I had to uninstall and reinstall. I was able … (read more)

I was attempting to use the Pinetools.com photo editing site on Firefox for Android, and it sent Firefox into a crash loop - I had to uninstall and reinstall. I was able to replicate this one more time. Here's exactly how it went down:

  • went to https://pinetools.com/add-noise-image
  • uploaded and filtered the photo
  • "right"/long-clicked it to open the edit in a new tab, which immediately sent Firefox into a crash loop
  • uninstalled and reinstalled Firefox when it became clear that closing the app wasn't solving the problem
  • replicated the above steps, to the same result
  • uninstalled and reinstalled Firefox again.

I have uBlock Origin and Privacy Badger, and reinstalled them both times - is there any chance I could have put my device/info at risk?

Archived 3 150

Firefox keeps crashing on Xiaomi phone

Hello, I've noticed that recently that Firefox seems to repeatedly crash on my Xiaomi phone quite frequently. It's a Xiaomi 15 Pro on HyperOS 3.0.7.0, and here are some o… (read more)

Hello,

I've noticed that recently that Firefox seems to repeatedly crash on my Xiaomi phone quite frequently. It's a Xiaomi 15 Pro on HyperOS 3.0.7.0, and here are some of the crash reports:

cde527a0-cc83-48d3-903f-951ad3d8e7e1 java.lang.OutOfMemoryError: Failed to allocate a 113430304 byte allocation with 33554432 free bytes and 97MB until OOM, target footprint 199480736, growth limit 268435456


java.lang.OutOfMemoryError: Failed to allocate a 113430304 byte allocation with 33554432 free bytes and 97MB until OOM, target footprint 199480736, growth limit 268435456

   at java.util.Arrays.copyOf(Arrays.java:3785)
   at java.io.ByteArrayOutputStream.toByteArray(ByteArrayOutputStream.java:211)
   at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:24)
   at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invokeSuspend(ImageLoader.kt:70)
   at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invoke(ImageLoader.kt:13)
   at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndspatched(Undispatched.kt:19)
   at kotlinx.coroutines.BuildersKt.withContext(Unknown Source:78)
   at mozilla.components.support.images.compose.loader.ImageLoaderKt$load$bitmap$1.invokeSuspend(ImageLoader.kt:53)
   at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9)
   at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:122)
   at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4)
   at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3)
   at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:94)
   Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [androidx.compose.ui.platform.MotionDurationScaleImpl@bf8206, androidx.compose.runtime.BroadcastFrameClock@1cc60c7, StandaloneCoroutine{Cancelling}@a6c06f4, AndroidUiDispatcher@ed57e1d]


e0d3fa76-8868-48e4-8d6e-f66671ba8b50 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 33554432 free bytes and 120MB until OOM, target footprint 176034208, growth limit 268435456


java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 33554432 free bytes and 120MB until OOM, target footprint 176034208, growth limit 268435456

   at java.util.Arrays.copyOf(Arrays.java:3785)
   at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120)
   at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95)
   at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156)
   at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:19)
   at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21)
   at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invokeSuspend(ImageLoader.kt:70)
   at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invoke(ImageLoader.kt:13)
   at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndspatched(Undispatched.kt:19)
   at kotlinx.coroutines.BuildersKt.withContext(Unknown Source:78)
   at mozilla.components.support.images.compose.loader.ImageLoaderKt$load$bitmap$1.invokeSuspend(ImageLoader.kt:53)
   at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9)
   at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:122)
   at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4)
   at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3)
   at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:94)
   Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [androidx.compose.ui.platform.MotionDurationScaleImpl@f557b89, androidx.compose.runtime.BroadcastFrameClock@7ff878e, StandaloneCoroutine{Cancelling}@8ee2baf, AndroidUiDispatcher@7121bbc]


94125fa2-317a-47de-a689-dc7d3fa5f15e java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 31855720 free bytes and 30MB until OOM, target footprint 268435456, growth limit 268435456


java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 31855720 free bytes and 30MB until OOM, target footprint 268435456, growth limit 268435456

   at java.util.Arrays.copyOf(Arrays.java:3785)
   at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120)
   at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95)
   at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156)
   at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:19)
   at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21)
   at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invokeSuspend(ImageLoader.kt:70)
   at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invoke(ImageLoader.kt:13)
   at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndspatched(Undispatched.kt:19)
   at kotlinx.coroutines.BuildersKt.withContext(Unknown Source:78)
   at mozilla.components.support.images.compose.loader.ImageLoaderKt$load$bitmap$1.invokeSuspend(ImageLoader.kt:53)
   at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9)
   at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:122)
   at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4)
   at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3)
   at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:94)
   Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [androidx.compose.ui.platform.MotionDurationScaleImpl@5cc155a, androidx.compose.runtime.BroadcastFrameClock@402b38b, StandaloneCoroutine{Cancelling}@5cfc68, AndroidUiDispatcher@cef5881]


   c31407a8-aa18-4415-839b-a5323a693c3d
   java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 57411112 free bytes and 54MB until OOM, target footprint 268435456, growth limit 268435456
   ----
   java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 57411112 free bytes and 54MB until OOM, target footprint 268435456, growth limit 268435456
       at java.util.Arrays.copyOf(Arrays.java:3785)
       at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120)
       at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95)
       at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156)
       at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:19)
       at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21)
       at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invokeSuspend(ImageLoader.kt:70)
       at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invoke(ImageLoader.kt:13)
       at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndspatched(Undispatched.kt:19)
       at kotlinx.coroutines.BuildersKt.withContext(Unknown Source:78)
       at mozilla.components.support.images.compose.loader.ImageLoaderKt$load$bitmap$1.invokeSuspend(ImageLoader.kt:53)
       at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9)
       at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:122)
       at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4)
       at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3)
       at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:94)
       Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [androidx.compose.ui.platform.MotionDurationScaleImpl@46e4c17, androidx.compose.runtime.BroadcastFrameClock@eef9804, StandaloneCoroutine{Cancelling}@36d21ed, AndroidUiDispatcher@1bd822]
Archived 3 110

Java causing crashes on Android version

I keep getting crashes in Android tablet with the current version. Crash reports keep mentioning something to do with Java. This has been a consistent problem for the las… (read more)

I keep getting crashes in Android tablet with the current version. Crash reports keep mentioning something to do with Java. This has been a consistent problem for the last few versions. What gives?????

Archived 1 170

about:config not working on android

I need to change some config settings to prevent some problems that corrupt the screen or crash Firefox on android almost every day. I found that using a Bluetooth reduc… (read more)

I need to change some config settings to prevent some problems that corrupt the screen or crash Firefox on android almost every day. I found that using a Bluetooth reduces the frequency of these problems, but it still happens and is very frustrating.

Solved Archived 3 141

My firefox app is not working.

Hello, My firefox app stoped working today(version for androids). I uninstalled it and installed it twice but it still won't work. When I open it, it stops working afte… (read more)

Hello, My firefox app stoped working today(version for androids). I uninstalled it and installed it twice but it still won't work. When I open it, it stops working after a few seconds and I recive a notification that it crashed. What should I do?

Archived 1 140

Firefox randomly closing

Lately my Firefox app window will just randomly close while I'm using it. I notice most often on Facebook, but that's because it's the most often used page. When I reope… (read more)

Lately my Firefox app window will just randomly close while I'm using it. I notice most often on Facebook, but that's because it's the most often used page.

When I reopen the app, it's like I just opened it, not like it got minimized.

What's wrong with it? I have it updated to current version, as well as I've run malware and virus scans to see if it's my phone. Nothing found.

Solved Archived 4 324

Firefox app crashing when Duck duck go search engine is used

Ever since I switched my search engine to duck duck go I've noticed that from time to time the firefox app deems to freeze up and either it continues or just crashes. … (read more)

Ever since I switched my search engine to duck duck go I've noticed that from time to time the firefox app deems to freeze up and either it continues or just crashes.

Archived 1 250

Firefox crash

My mobile app Firefox keeps crashing on starting it reinstalling doesn't help it used to work at some point but now it doesn't. My phone is OnePlus 13 it has the latest E… (read more)

My mobile app Firefox keeps crashing on starting it reinstalling doesn't help it used to work at some point but now it doesn't.

My phone is OnePlus 13 it has the latest EU updates. I can't seem to figure out why it crashes.

I installed the latest version from the Google play store. Other versions of Firefox work fine like nightly or beta only the main one crashes.

Archived 2 566

Crashing after update

I installed the Firefox update this week on my Motorola Moto G Stylus phone running Android 11. Since doing so, the app repeatedly crashes when I click on something in C… (read more)

I installed the Firefox update this week on my Motorola Moto G Stylus phone running Android 11. Since doing so, the app repeatedly crashes when I click on something in Collections. Bookmarks not in a collection still work, as do other links on the home page. I have restarted the phone, but it did not fix the problem. It is hard to avoid the confusion that this is being caused by something in the update. Will there be a fix released soon?

Archived 2 322

Firefox keeps crashing on Samsung Galaxy Tab A8 with Android 14

Have be3n hav8ng this problem for at least a week, on a Samsung Galaxy Tab A 8 with Android 14 (One UI). About 20cto 30 seconds after launch, the browser abruptly closes … (read more)

Have be3n hav8ng this problem for at least a week, on a Samsung Galaxy Tab A 8 with Android 14 (One UI). About 20cto 30 seconds after launch, the browser abruptly closes back to the home screen. Have tried resetting the tablet, clearing some old apps out, etc., but thr problem persists.

I have dumped the latest Mozilla Crash Report from my browser. Apparently, there is an issue with memory:

cf13ba46-8115-4130-8396-249e2c218304 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331648 free bytes and 116MB until OOM, target footprint 129110320, growth limit 201326592


java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331648 free bytes and 116MB until OOM, target footprint 129110320, growth limit 201326592 at java.util.Arrays.copyOf(Arrays.java:3578) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:19) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.appservices.httpconfig.FetchBackend.sendRequest$lambda$3(FetchBackend.kt:6) at mozilla.appservices.httpconfig.FetchBackend.sendRequest(FetchBackend.kt:274) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invokeSuspend(viaduct.kt:49) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invoke(viaduct.kt:2) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invoke(viaduct.kt:1) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$$inlined$uniffiTraitInterfaceCallAsyncWithError$1.invokeSuspend(viaduct.kt:31) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:122) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:127) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@e36b064, Dispatchers.Default]

Can SOMEONE help me figure this out, what should I do, etc.? I am going crazy fighting this..

Archived 3 150

Firefox Crashing on Android when Uploading Images

Whenever I upload a file via my phone (Samsung Galaxy A55 5G), Firefox shows the upload prompt (selecting where the file is going to be) then crashes on its own. I notice… (read more)

Whenever I upload a file via my phone (Samsung Galaxy A55 5G), Firefox shows the upload prompt (selecting where the file is going to be) then crashes on its own.

I noticed this when I was using Canva, then tried a few more sites and the upload-crash problem persists all throughout.

Is there any way to troubleshoot this?

Archived 1 311

Firefox broken

Firefox doesn't work on my pixel 7. Firefox should download updates automatically to fix this issue for secure websites. Also, you want us to go through all these steps t… (read more)

Firefox doesn't work on my pixel 7. Firefox should download updates automatically to fix this issue for secure websites. Also, you want us to go through all these steps to fix Firefox? It's not our problem. It's yours. I'm just going to have to delete Firefox. It doesn't work anymore and you don't want to fix it

Archived 1 172