Firefox iOS is spamming "tabs closed" notifications

I closed 1 tab on my phone through the desktop synced tabs. Since then, Firefox has been continously sending me notifications about the tab being closed. I've clicked on … (read more)

I closed 1 tab on my phone through the desktop synced tabs. Since then, Firefox has been continously sending me notifications about the tab being closed. I've clicked on the notification to open the app, but I still keep getting this.

Asked by shawtan 1 day ago

Last reply by Kiki 2 hours ago

How to block AI enhancements on IOS?

I just heard about the new Block AI Enhancements feature on Firefox from a friend, and I was genuinely SO excited to have this option. However, I can’t figure out how to … (read more)

I just heard about the new Block AI Enhancements feature on Firefox from a friend, and I was genuinely SO excited to have this option. However, I can’t figure out how to enable this setting on mobile. I’ve checked every tab in both Firefox settings and the app settings on my device, and I just updated the app this morning (02.26.26) so I’m not sure what I’m missing. Hoping that it’s not desktop only, I’d be really disappointed to have to wait on this one!

Asked by zoecharais 5 hours ago

Last reply by TyDraniu 5 hours ago

I need to change my primary Mozilla account email address but have permanently lost access to the old compromised primary email.

Hello Mozilla Support Team, I am writing because my primary email address associated with my Mozilla/Firefox account has been compromised and I no longer have any access … (read more)

Hello Mozilla Support Team, I am writing because my primary email address associated with my Mozilla/Firefox account has been compromised and I no longer have any access to it. Unfortunately, this prevents me from performing basic account management tasks. Specifically: • I would like to add and verify a new email address (*censored@outlook.com) as a secondary email so I can later promote it to primary. • However, when trying to add any secondary email, Mozilla sends a verification code/link to the current primary email address — which I cannot receive anymore. • As a result, I am completely locked out of updating or securing my account, even though I can still log in with my password (and possibly 2FA if set up). My new desired primary email is: *censored@outlook.com I have read the official documentation (e.g., https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts and https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information), which states that changing the primary email without prior secondary email setup is not possible for security reasons when the old primary is inaccessible. Questions: 1. Is there any exception, manual verification process, or alternative recovery method available in cases of compromised/lost primary email access? (For example, through identity verification, account recovery key if I have one, or support-assisted change?) 2. If no recovery is possible, can you please confirm that creating a brand-new Mozilla account with *censored@outlook.com is the only remaining option, and advise on how to best migrate my synced data (bookmarks, passwords, history, etc.) if still accessible on my devices? I understand the security implications and that Mozilla prioritizes protection against unauthorized changes — I just want to regain full control and secure my data properly. Thank you very much for your help and any guidance you can provide. Best regards, Francesco Intini

Asked by francescointini 4 days ago

Last reply by Kiki 9 hours ago

Open tabs page keeps jumping to older open tabs and not the most recent.

Open tabs page keeps jumping to older open tabs and not the most recent. The screenshot I attached shows the open tabs page, there are more above this screenshot. This sc… (read more)

Open tabs page keeps jumping to older open tabs and not the most recent. The screenshot I attached shows the open tabs page, there are more above this screenshot. This screenshot is the bottom, showing the most recent open tabs. Two versions ago, whenever I opened Firefox it opened two the most recently opened tabs… now with the latest iOS version it opens with an arbitrary old tab forcing me to scroll down to the bottom. Even if I just minimize the window to view another app, when I return to Firefox it jumps back to an old open tab again forcing me to scroll back down to the most recent. Needless to say, this is extremely annoying and I’m reporting it to you in hopes that you will come out with another update and fix the problem as soon as possible. Thank you very much..

Asked by artzestuff 1 week ago

Last reply by Kiki 9 hours ago

Automatically open pdf file

When I am using FireFox on my iPad and try to open a .pdf file from the browser and I click on the file name, the screen blinks and goes back to the original webpage with… (read more)

When I am using FireFox on my iPad and try to open a .pdf file from the browser and I click on the file name, the screen blinks and goes back to the original webpage without opening the file. Basically I can’t open a .pdf file when using FireFox.

Asked by terryprokes 6 days ago

Last reply by Kiki 9 hours ago

What does it mean when my authenticator app will not move or let me do anything?

I downloaded the authentication app because my Firefox browser told me to. But after I got done subscribing to the app it like won’t let me do anything and It’s just stu… (read more)

I downloaded the authentication app because my Firefox browser told me to. But after I got done subscribing to the app it like won’t let me do anything and It’s just stuck on the same page the page’s says connect all emails or something. What should I do?

Asked by Danna Nicholson 1 week ago

Last reply by Kiki 10 hours ago

Pandora outside of the US through Mozilla VPN

While In the British Virgin Island would it be possible to stream Pandora or Spotify through the Mozilla VPN? Would the streaming platforms think I am in the US? I’ll be … (read more)

While In the British Virgin Island would it be possible to stream Pandora or Spotify through the Mozilla VPN? Would the streaming platforms think I am in the US? I’ll be using my IPad Pro 13 or my Iphone 17. Would I simply open the Pandora app on my device or would I need to log into the pandora site through the Mozilla browser? Thank you, BF

Asked by brucerfraser 15 hours ago

Last reply by Paul 11 hours ago

iOS Translations not available

I'm running FF v147.2.1 on my iPhone. There is NO translation option in the address bar OR in settings. It was supposed to be introduced in v146. Why is it not available … (read more)

I'm running FF v147.2.1 on my iPhone. There is NO translation option in the address bar OR in settings. It was supposed to be introduced in v146. Why is it not available despite having a version that is supposed to have the feature?

Asked by Frodo 2 weeks ago

Last reply by Kiki 14 hours ago