History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (read more)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new?

Asked by w.preiser 3 minutes ago

4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (read more)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Asked by Eugene Faber 5 minutes ago

amub2c.b2clogin koops instead of going to site

On Sunday October 5, 2025 I began experiencing an issue with gocomics.com. I thought it was a temporary one that would resolve itself. Monday morning it was still happeni… (read more)

On Sunday October 5, 2025 I began experiencing an issue with gocomics.com. I thought it was a temporary one that would resolve itself. Monday morning it was still happening. I contacted GC thinking the issue was on their end. They were unable to replicate it. They asked me to try to go to the site using the private window on FF. I was able to access it just fine. Therefore, we know it is not GC. I was also able to get to their page on Chrome.

I tried again on Tuesday. Same issues. I had already read on some forums where others were getting the same loop that I am: https://amub2c.b2clogin.com/amub2c.onmicrosoft.com/B2C_1A_GC_SIGNINSIGNOUT_POLICIES/oauth2/v2.0/logout?post_logout_redirect_uri=https://www.gocomics.com

It was suggested to try refreshing FF. I did that. Didn’t work. Gave up again for the day.

This morning, I tried uninstalling FF. Didn’t work. What else is there left for me to try?

Asked by felinefan 55 15 hours ago

Last reply by felinefan 55 18 minutes ago

Certificate Manager

Reviewing posts pertaining to SECURE CONNECTION FAILED and error code related to that message, one of the suggestions found on-line is to delete any listing from the Cert… (read more)

Reviewing posts pertaining to SECURE CONNECTION FAILED and error code related to that message, one of the suggestions found on-line is to delete any listing from the Certificate Manager that is/may be a problem. However, NONE of those suggestions or discussions makes any mention about "how does one determine which listings those are?"

Relative novice here; was considering whether the "solution" was to merely delete all of the certificate listings, with the hope that the system would then repopulate what was necessary as time went on; some on-line information seems to indicate that to be not a good course of action . . . so my course of action has been to do nothing.

Question remains: how does one determine which listings can be deleted?

Thanks for any clarification.

Asked by Hikermann 55 minutes ago

New PC

Not sure when I download Firefox to new PC ,How do settings I currently have in place transfer to new browser installation? Also I have bookmarks on a memory card,Will t… (read more)

Not sure when I download Firefox to new PC ,How do settings I currently have in place transfer to new browser installation?

Also I have bookmarks on a memory card,Will they install to firefox by placing it in drive slot of my new windows11 machine?

Asked by KNoaT3 2 days ago

Last reply by KNoaT3 2 hours ago

add ons and safety

Hi, I rebooted Firefox today because a website was frozen, and when it came back, it was asking for a troubleshoot or just continue, and I don't know exactly what that me… (read more)

Hi, I rebooted Firefox today because a website was frozen, and when it came back, it was asking for a troubleshoot or just continue, and I don't know exactly what that meant, but when I clicked on refresh, everything was changed, including the theme. And then when I tried to restore the theme back to the original it said, add-ons are disabled by safety, and I don't know what that means, and it's not explaining how to undo it. And now everything looks different and I'm not happy with it, and it's not really letting me add any other themes, and if I add them, they don't seem to fully load, the page still looks all white

Asked by anne963 2 hours ago

DuckDuckGo AI Resetting on FireFox

I have FireFox set up to reset every time I start a new session which causes DuckDuckGo's AI search to reset every time. Does anyone know how I can set it so it doesn't d… (read more)

I have FireFox set up to reset every time I start a new session which causes DuckDuckGo's AI search to reset every time. Does anyone know how I can set it so it doesn't do that? It's annoying always having to disable to every time I open a new session.

Asked by ILovePeace98 2 hours ago

ftp and firefox

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the se… (read more)

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the setting to do so. I downloaded filezilla and wish to set it to be the default app for ftp. Can someone help me with this? Before anyone suggests it, resetting firefox to default settings is not an option.

Asked by Wayne 13 hours ago

Last reply by Wayne 3 hours ago

New tab page is just blank

Guess I started out wrong , I have a new Win 11 computer with firefox installed , on my old Win 7 firefox machine a new tab always shows several news stories and recently… (read more)

Guess I started out wrong , I have a new Win 11 computer with firefox installed , on my old Win 7 firefox machine a new tab always shows several news stories and recently visited sites . How do I get this new computer to also do the same ?

                  Thanks !  Ken

Asked by kobark 3 hours ago

ALT Key alone now travels back through a tab's history

I updated my firefox browser on October 6th and ever since then, whenever I press ALT to switch to a different application (I use ALT + Tab to switch windows) I go back i… (read more)

I updated my firefox browser on October 6th and ever since then, whenever I press ALT to switch to a different application (I use ALT + Tab to switch windows) I go back in a tab's history. This never happened before and I'm not sure how to go about disabling whatever function this is. I've checked in the about:config section of firefox but I don't know which of these options is for this function, if it's even in here. Any advice or help would be appreciated!

Asked by Mailo 3 hours ago

Instead of special symbols (ã and other special letters) i see Cyrillic

It only happens on some websites (Wikipedia for one) and doesn't happen anywhere else in my system. I was unable to root out the reason for this and all solutions seem to… (read more)

It only happens on some websites (Wikipedia for one) and doesn't happen anywhere else in my system. I was unable to root out the reason for this and all solutions seem to be for when there are boxes instead. I don't see boxes, only Russian letters for some reason.

Asked by polinezia0 2 days ago

Last reply by polinezia0 4 hours ago

Shortcuts on homepage disappeared

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the … (read more)

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

Asked by kataro28 1 day ago

Last reply by kataro28 4 hours ago

Issues with bank of america online account using Firefox

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, e… (read more)

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

Asked by rldj 11 hours ago

Last reply by rldj 6 hours ago

Installation Extension in Firefox Windows 11

I cannot locate Adobe Acrobat extension to install in Firefox, v143, operating within Windows 11. I had previously been able to install this extension in Firefox operati… (read more)

I cannot locate Adobe Acrobat extension to install in Firefox, v143, operating within Windows 11. I had previously been able to install this extension in Firefox operating within Windows 10.

Asked by Neal Zislin 7 hours ago

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in ne… (read more)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Asked by Susie 5 days ago

Last reply by Susie 8 hours ago