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Cannot print from Firefox in Win 11, unless I log in as a different Windows user?

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appe… (read more)

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

Asked by jason147 3 months ago

Last reply by jason147 58 minutes ago

I miss on important replies to my emails as they appear together with the Subject heading

I can't find sometimes very important replies to my emails because they are filed not in the chronological order in which they arrive in my computer but are connected in … (read more)

I can't find sometimes very important replies to my emails because they are filed not in the chronological order in which they arrive in my computer but are connected in the group of the original Subject. How can I change that? Thank you. info@rebel.gr PS. I use Win11

Asked by Dimitris Andrik 10 hours ago

  • Archived

Not showing Disquis Comments and Blogs when visiting virtueonline.org

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out … (read more)

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

Asked by Roy Quick 8 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved
  • Archived

On playing online videos screen flashes, goes blank until site / video is closed

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not blac… (read more)

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not black). If I guess where the "X" is to shut down the tab that has the video, I can end this. Often, like on youtube, I find the problem is some ad video that was playing. The rest of the site is ok. But not always.

One site I wrote down a few days where it happened: https://www.nbcsports.com/philadelphia/eagles/eagles-face-giants-2022-playoff-opener?cid=sm_npd_rsn_phi_fb_mn&fbclid=IwAR3rGUEa0W8fElrzCWANSIUpti9VKlbn0iHyvcFsviajYExo5tcRSyWBJXA

scroll down to video and everything blinks, becomes unuseable

It happens in lots of places, though. It is not per se a YouTube problem or just a problem at NBCSports. I shell out to MS Edge, and it seems to handle everything fine, so I'm assuming at this point it is a browser issue.

One last point: after this happen the screen display is degraded even after I manage to shut down the offending tab or video. It takes a Log off/log back in or reboot to fix everything. The degradation takes the form of making the screen look a bit like a pointilist painting, although that's an exaggeration.

FF 109.0.1 64 bit Windows 11 NVidia GeFORCE RTX 3060 running studio driver 526.98 (I have switched periodically from / to their gaming driver, which doesn't seem to matter)

Any help, appreciated.

Asked by monsieurms 1 year ago

Answered by cor-el 1 year ago

Videos randomly swapping between HDR and SDR

Hey, I just recently started using Firefox, and I've started to notice some odd behavior. When watching videos and reels on Facebook (Desktop version), videos will flip-f… (read more)

Hey, I just recently started using Firefox, and I've started to notice some odd behavior. When watching videos and reels on Facebook (Desktop version), videos will flip-flop between normal and really bright and washed-out. I'm currently on Firefox 130.0 on Windows 11, and I always have HDR on. The imagery is silly, but these two screenshots (using win-shift-s) are from the same video only seconds apart, and this happens on almost all of them. Not yet tested to see if it also happens on Youtube or Twitter videos.

Asked by piccolo113 3 days ago

EMAIL - Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from … (read more)

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from 128 ESR to 128.1 ESR.

On one of them Ctrl-A highlights the main body of the email (GMX Mail) and then reloads itself and shows okay, but I'm not going to continue to use it like that.

The other one, I can manually highlight the otherwise invisible text, but then it just goes away again, and this is my main email (Proton Mail), so it is unusable in Firefox.

How do I remove the last ESR update? Do I have to switch browsers permanently or is this fixable?

Thanks, AnneF

Asked by Anne 1 month ago

Last reply by cor-el 4 days ago

  • Solved

Multiple problems since 128.1.0 ESR update - Bookmark toolbar most pressing.

Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there h… (read more)

Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there have seen any of these problems, could you please report them? I've wasted so much time with all this that I have no more, and I'm just exhausted with it.

I Recently Upgraded to Firefox 128.1.0 ESR Windows 11 (I did not have ESR before - waited until version numbers for both versions were the same (128.0.0) before I switched so the profiles (presumably) would not be affected. However since the update to 128.1.0esr multiple problems have appeared. I switched to ESR because I just don't have time right now to deal with inadequately tested software. This should have been a beta (for those who have available extra time), not a roll-out (to those who are already underwater).

1. Both in Firefox and in two webmail applications (GMX & PROTON), pages appear blank (white text on white background) until SELECTED, then text appears and goes away when deselected. You cannot work with it that way. It doesn't happen with other browsers, such as DuckDuckGo - only in Firefox.

2. While going through Settings after so many glitches occurred, I selected Firefox DARK, to see how it looked, since I use it on my iphone, but it didn't work because many of the text items in various places were grey - grey on black is not readable. And in some cases, it was apparently black text on black background that would only appear if selected. When I tried to choose "light" again (or automatic) in FF settings, it still leaves SOME scattered pages dark/unreadable, this includes some options pages for FF extensions.

3. The drag & drop to rearrange the order of items in extension "AutoPinTab" no longer works - it does nothing at all. I think the drag icons are not actively detecting mouse touches.

4. Settings/General/Startup "Open previous windows and tabs" box is NOT checked, but FF does it anyway.

5. Other things in FF Settings and in FF Extensions no longer work right. I don't have time to go back through and detail each one right now. I'm so behind because of all these problems. One fix will likely fix other related problems (or even seemingly unrelated ones).

6. In Settings/Manage Your Extensions - "Reset all Add-ons to Update Manually" does not work. It doesn't change anything in any extension from DEFAULT or ON to OFF.

7. "Always Show"is checked for "Bookmarks Toolbar", but although the space for the bar appears, the only thing on it is the "For quick access, place your bookmarks here on the bookmarks toolbar" and "Manage bookmarks...." I can find NO way to get the actual bookmarks back onto the bar - In the right-click context menu that offers "Menu Toolbar" "Bookmarks Toolbar" and "Customize Toolbar", the Bookmarks Toolbar is set to "Always Show" but it no longer works, and won't show the bookmarks. I'm sure this is something the update did - I recall something similar many years ago. The bookmarks are on my drive and FF can access them very clumsily in a time consuming, confusing, round-about way, but they are NOT on the Bookmarks Toolbar any longer and there appears to be no way to get them there.

8. Extensions. Now, some of the extensions will not put their icons up on the toolbars, nor do they all work as they say they do, or as they did. Firefox is becoming unusable for me. There is more, but I'm going to send this for now, hoping someone has some idea what is going on - maybe fixing one bug will fix others too. The missing bookmarks and the white-on-white and black-on-black text, especially in GMX and PROTON email (which only occur when using the Firefox browser to access them) are what's killing me - I don't have time to learn another browser right now.

Are there any plans to address all the current problems in a timely way? It would be much better to wait, to wait until everything has been properly tested before putting onto the machines of people who may not have the luxury of time to debug it for you.

I am so frustrated and stressed right now. I hope someone can offer some ideas and will let Firefox Bugzilla know. I tried but was not successful. Right now, I just feel like crying. Watch all this be something I'VE done wrong, from sheer exhaustion !! --AnneF .

Asked by Anne 1 month ago

Answered by cor-el 1 month ago

HELP! Annoying pop-ups from 123greetings appear daily. They say is via firefox. How to get rid of them?

Lately receiving annoying pop-ups from 123greetings that have nothing to do with greeting cards. Appear every time i turn on computer and on every site i engage. Says the… (read more)

Lately receiving annoying pop-ups from 123greetings that have nothing to do with greeting cards. Appear every time i turn on computer and on every site i engage. Says they are "via Firefox".Thats why im turning to you for help.I am not technically oriented, so stating the solution as simple as possible would be appreciated. (I had a 123greetings account, which I deleted in hopes of getting rid of them. No luck.) Thanks for your help.

PS-Recent scan from Malwarebytes suggested 2 pups??? but they were quarantined. Problem persists.

Asked by CL Hartling 5 days ago

Firefox extension won't bring up an important website

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week)… (read more)

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week). I click on the extension (top right of my browser screen). It invites me to click on 'Vault'. But when I do, It takes me to an empty Lastpass page. (See screenshot, attached.) When I use this same approach using Google Chrome - no problem. So the problem seems to be with the Firefox platform.

Asked by houseoffrancis 2 weeks ago

Last reply by Edward Sullivan 1 week ago

Firefox won't open at all.

I tried downloading Firefox again and I still can't open it. There must be something in my computer (Windows 11) that is stopping it from opening. It is the browser tha… (read more)

I tried downloading Firefox again and I still can't open it. There must be something in my computer (Windows 11) that is stopping it from opening. It is the browser that I prefer. I have used it for many years and everything is on it. Please help.

Asked by Susan 1 week ago

Unsupported video pages.

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome… (read more)

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome or Edge instead. I'm using the latest version on my laptop. Firefox is my default browser so would like these sites to work.

Asked by santiago72000-tefl 3 weeks ago

Last reply by jonzn4SUSE 1 week ago

Can't Create Subfolders

I upgraded to Windows 11 on a new machine a few days ago. Had to re-install all my software from scratch. I just discovered I can’t create subfolders. Not sure long the … (read more)

I upgraded to Windows 11 on a new machine a few days ago. Had to re-install all my software from scratch.

I just discovered I can’t create subfolders. Not sure long the problem has existed (I don’t create subfolders very often).

I tried creating a subfolder on several different top level folders, on multiple accounts (Hotmail & Gmail). The "name new folder" dialog never appeared. No error message appeared, either.

Windows Task Manager shows 2% CPU usage, and 21% memory in use.

Firefox

Any suggestions would be appreciated.

Asked by 9212cp406 1 week ago

firefox will not load my school on desktop but works on laptop 403 forbidden msg

when trying to log into Arizona state school, it uses duo authentication after typing in password and login it starts to try to authenticate then says 403 forbidden. but … (read more)

when trying to log into Arizona state school, it uses duo authentication after typing in password and login it starts to try to authenticate then says 403 forbidden. but works fine on my laptop but it will not work on my desktop Ive looked through the forum done all the clear catch and enable site but still not having luck normally id continue on my laptop but i need multiple screens for the current class I'm doing and my laptop doesn't suffice.

Asked by Taylor Stephenson 1 week ago

  • Solved

Can't see the article on this web site

Hi! I can't see the article txt here https://www.musicbusinessworldwide.com/us-music-publishing-revenue-jumped-10-7-to-6-2bn-in-2023-outstripping-recorded-musics-growth-i… (read more)

Hi! I can't see the article txt here https://www.musicbusinessworldwide.com/us-music-publishing-revenue-jumped-10-7-to-6-2bn-in-2023-outstripping-recorded-musics-growth-in-percentage-terms/

I can see the headline. See attached. No issue if I moved to Edge, and I've cleared my cache and data.

Thank you!

Asked by Jonathan Rosner 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Locked

network.http.rcwn.enabled Policy Configuration

Is there anyway to configure network.http.rcwn.enabled to false via the policy located in the ''C:\Program Files\Mozilla Firefox\distribution'' folder? … (read more)

Is there anyway to configure network.http.rcwn.enabled to false via the policy located in the ''C:\Program Files\Mozilla Firefox\distribution'' folder?

Asked by thomas.williams1156 1 month ago

Last reply by thomas.williams1156 1 month ago

  • Solved

Mobile bookmarks no longer appear in the Bookmarks menu in version 129

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can… (read more)

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can access them from the bookmark manager, but this change seems extraordinarily stupid and arbitrary and is a definite step backwards.

Asked by John Francis 1 month ago

Answered by cor-el 1 month ago

Changing Firefox ESR 115.15 to 128.2

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the ne… (read more)

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the newer one is continued until it then splits. Can someone tell me why this happens and is there an easy way to swap over to the current track? I've included an attachment of what i'm talking about.

Asked by thomas.williams1156 4 weeks ago

Last reply by thomas.williams1156 1 week ago