All Products Community Forum

New computer Ubuntu 24.04 Mate, older Ubuntu 22.04 Cinnamon. Following support transfer directions (open Thunderbird on new PC, close it, paste a copy of older .thunderbird from USB stick to .thunderbird on new, over write), when I open Thunderbird no accounts are shown only the create account screen. I find no update path for older Thunderbird. New PC came with 128 esr but I found a tarball of 115 .18.0, installed it and followed transfer directions with the same results. Seems like the esr version uses a profile ending with esr and ignores my older one. What are my options for transferring 20 years of significant messages? The hard way might be to identify the account specific files in my older profile and copy them into the new esr profile...

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have logged in with same account on them, how's this happend?

Thunderbird won't open inbox, just shows the donantion page, even though i made a donantion short ago, and made a new one now .

i wrote a note already asking for help, but I cant reach the "my messages" box

i have this problem for a week already, not able to use thunderbird

please help

Firefox has shortcuts at the top of any new tab opened. These are usually your most visited pages. For most shortcuts, if you click the three dots you get a menu of: Pin Edit Open in a New Window Open in a New Private Window Dismiss Delete From History

This is the menu you get for almost all shortcuts EXCEPT for Amazon. For the Amazon shortcut you get: Pin Dismiss

That's it. No opportunity to edit it. And if you click on the shortcut, it doesn't take you to Amazon.com, instead it opens "Amazon.com Search" in the address bar. I don't want Search, I want to go to the Amazon home page but the shortcut doesn't take me to the Amazon homepage like it used to. Why is this broken now?

Why on earth would you remove the ability to select move multiple tabs anywhere in an open window browser???? Until recently, I could select the first and last tab, hold shift and move them anywhere I chose. Now that feature doesn't work at all. It duplicates one tab or I'm given a choice to move to the front or last of all open tabs! Please give me the feature back!!1

I am able to style tasks that are either completed/overdue/inprogress in userChrome.css . But so far I have not found a way to style canceled tasks.

Can someone help me ?

Hi, I'm talking about a POP account. Every time I empty the trash, either manually or by exiting Thunderbird, the "Trash" folder is being silently deleted, and from that moment on I cannot any longer delete messages, receiving a "not enough space" error. If exit the program, and trash is set to be emptied on exit, the next time I reopen Thunderbird there is no "Trash" (Cestino in my language, I have Thunderbird in italian) folder. In my ThunderbirdProfile\Mail\Local Folders the file "Trash" of 0 byte, keep being silently deleted. To restore correct functionality, I just have to create a new "Trash" folder under "Local Folders" in Thunderbird, then a new "Cestino" folder appears, and everything is fine. But the next time I empty the Trash, the problem reappears. I suspect something linked to Windows 11, computer was recently upgraded from Win 10 to Win 11. I tried with latest version 128.7, both 32 and 64 bit. As you can see from the screenshot, after emptying Trash, the 0 byte file "Trash" is missing. Thanks Antonello

Trying to download updates from Intel.com and as soon as I click the download button, Firefox just locks up and won't allow me to do anything. I have to basically shut down firfox through task manager to get the browser to work again. I have 139.04 which is the latest update for Firefox

A message to Mozilla if this is a bug how about fixing the problems that some people are having instead of consintration on implementing AI into Firefox as I want a browser that doesn't and isn't link to AI as many other people do as well as some if not most of us are sick to ther back teeth with everything having AI installed with in the programs.

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

I'm aware David replyed to me. Usually if I uninstall Thunderbird and reinstall thunderbird, my addresses are usually there, but this didn't happen this time. My folders weren't loading correctly so I thought TB may be currupt, so I felt it may be worthwhile uninstalling and reinstalling, but may be the worst idea unless there is a way to get the contacts back. I think it's pretty straight forward, what I hope for a goal or at least learn why my address contacts did not load. Usually I download TB from the Mozilla TB site, but it sceems necessary to get the app from the microsoft store. It just sceems like the address book recovery services are not there, so I need a older version.

Hi Please could someone help me re-order my firefox toolbars. Previously I managed to arrange them in the order I prefer, but an update seems to have destroyed the order again, and I can no longer find the web page which explained how to do it. reading from the top, I would like to see: • Title bar • Menu bar • Navigation toolbar • Bookmarks toolbar • Tabs toolbar • Web content area

Instead I have • Title bar • Menu bar • Tabs toolbar • Navigation toolbar • Bookmarks toolbar (I even seem to have lost this now and don't know how to get it back!) • Web content area Thanks for any help that can be provided. Brox

I figured TB was currupt. I decided to uninstal TB. Usually TB is downloaded from the Mozilla TB site. was necessary to download TB from the microsoft store, which caused me to lose my 300 addressbook contacts and the recovery address book service would not work allthough I received the message the address book was found on the server. Again the messages were not displaying at all in the all or inbox, or important folders which gave me the idea to uninstal and reinstal. I think the program is pretty straight forward, but maybe I wasn't clear about the messages not displaying in the all or inbox folder, that may be important.

New Laptop. Windows 11. Bitdefender protection. Installed Thunderbird and a first gmail account on new Laptop, all OK. Attempting to instal a second, different gmail account I get the following message from Google:

"400. That’s an error.  The server cannot process the request because it is malformed. It should not be retried. That’s all we know." 

No problem having installing the 2nd gmail account in my internet browser on new laptop after continued failures to instal in Thunderbird. NB I have both gmail accounts previously (and easily) installed and working in Thunderbird on PC, old laptop, phone. Issue does not make sense. Does anyone have a solution please.

Hi, I'm using Thunderbird version 140.0 on Windows 10 and trying to change the background of the message pane. I've tried:

1. messagepanebox {

   background-color: #e6f3ff !important; 

}

but it only changes the upper part and I can't find a way to target the whole flex container or the lower part. There is a forum response (titled Message preview pane background) that targets the message pane:

1. messagePane {

background-image: url("file:///C:/path to image/image.jpg") !important;}

and that fills the message pane when its blank at startup but it disappears when selecting a message from the list.

I can add the background-color statement to :root in Developer Tools and that only works for the current selected message. How can I change the background of the entire Message Pane - the upper and lower part that contains the contents of the message - for each message that is selected? Thanks, David

wen man in Thunderbird auf die Tabs klickt ("Betreff", "Beteiligte", "Datum", etc.) werden die Mails nach diesen "Kriterien sortiert"

kan man diese Funktion irgendwie sperren oder deaktivieren? Mich regt es immer auf wenn ich versehentrlich drauaf klicke das er die Sorterung ändert udn ich brauche diesen Murks nicht.

wie kan man das abschalten?