Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After latest update, new tab display is lost - small thumbnail websites replaced with google home page

  • 7 replies
  • 2 have this problem
  • 5 views
  • Last reply by bf5113

more options

How can I restore the thumbnail images of the Most Visited sites? Tried the 'load a most visited site into a new tab', but that 'solution' didn't help.

How can I restore the thumbnail images of the Most Visited sites? Tried the 'load a most visited site into a new tab', but that 'solution' didn't help.

All Replies (7)

more options

Please update to Firefox 19 and try there Update Firefox to the latest release

more options

you can either install the searchreset addon to get rid of the problem or manually reset the page that opens on each new tab: enter about:config into the firefox location bar (confirm the info message in case it shows up), search for the preference named browser.newtab.url and right-click &reset its value to the default (about:newtab).

more options

After update to 19 and restart, new still displays google home page and not thumbnail views of Most Visited web sites.

more options

Tried the about:config procedure earlier and browser.newtab.url was already defined as about:newtab

more options

can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder
more options

Found that be clicking the link about default (upper right of window) on newly opened tab and selecting to restore tab defaults and clicking OK, my thumbnail displays of Most Visited sites were restored.