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links received in email messages not clickable in Firefox

  • 2 replies
  • 5 have this problem
  • 6 views
  • Last reply by cor-el

SlibbySlibster
SlibbySlibster
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When a web address beginning with http:// is included in the body of an email message it does not show up as a clickable link in Firefox When the identical message is read using Outlook web access on a PC (running IE) the same address does appear as a clickable link.

When a web address beginning with http:// is included in the body of an email message it does not show up as a clickable link in Firefox When the identical message is read using Outlook web access on a PC (running IE) the same address does appear as a clickable link.

Modified by SlibbySlibster

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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One possible reason for differences between messages viewed in Firefox would be the format the sender used. For example, HTML and plain text messages may behave differently. In HTML, the link actually is in the message sent by the sender. In plain text, there are no links, but the desktop version of Outlook finds them and makes them clickable. Perhaps the same is true of the "Premium" version of OWA served to IE. Other browsers have long been second class citizens...

Maybe there is an add-on that fills in the missing functionality?

cor-el
cor-el
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  • Top 10 Contributor
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There is usually a toolbar button in the editor to turn a text link into a clickable hyperlink (look for a chain like button).
You can select the text and click that button.
If you can't find the button then hover them all to check the tooltip of each.