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when i write an email, website or email addresses I include no longer highlight?

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

jbeal
jbeal
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When I write an email, I often include a website address or email address. These used to be links in blue and clickable. Now they only show as text. What happened? I checked on a rival system (sorry!) and the addresses show up in blue and are clickable, so maybe it's something in Firefox? Or something I did?

When I write an email, I often include a website address or email address. These used to be links in blue and clickable. Now they only show as text. What happened? I checked on a rival system (sorry!) and the addresses show up in blue and are clickable, so maybe it's something in Firefox? Or something I did?

All Replies (3)

Tristan C.
Tristan C.
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You should try upgrading your version of Firefox to the latest one (12) and see how it goes. Let me know in a reply.

jbeal
jbeal Question owner
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Thanks. Tried FF 12, don't seem to have it solved yet, but appreciate your quick response.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Just above the textarea that you use to enter the message text on the "Compose New Mail page" there is usually a button bar with buttons to add text formatting like Bold and Italic.
That toolbar may also have a button to turn a text link into a clickable hyperlink (look for a chain like button).
You can select the text and click that button to turn the link into a clickable hyperlink.
If you can't find the button then hover them all to check the tooltip of each (e.g. Insert hyperlink).