Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Shortly after upgrading, every time I click to go to a website, I get a "related" different page. I have to click out of it to continue to the website I want.

  • No replies
  • 0 have this problem
fraker
fraker

Shortly after upgrading FireFox, whenever I try to go to a website, like PayPal or my bank or anything else, I immediately get a large Ad/site for something frequently related somehow.

Like my bank I will get something suggesting an online bank, or ways to make banking easier. It will be a large window, covering my original window. I have to exit THAT site to get to the one I want. 

It is a separate window, I cannot just X it out, I must shut down that window.  Then the window that I actually want will be beneath it.

I can't figure out how to fix it.

Macbook Air, Sonoma 14.6.1 Firefox up to date

Shortly after upgrading FireFox, whenever I try to go to a website, like PayPal or my bank or anything else, I immediately get a large Ad/site for something frequently related somehow. Like my bank I will get something suggesting an online bank, or ways to make banking easier. It will be a large window, covering my original window. I have to exit THAT site to get to the one I want. It is a separate window, I cannot just X it out, I must shut down that window. Then the window that I actually want will be beneath it. I can't figure out how to fix it. Macbook Air, Sonoma 14.6.1 Firefox up to date

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.