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Error: Server sub5.mail.dreamhost.com has disconnected.

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Hello, my dreamhost client I am having a problem connecting to his mail account through Thunderbird.

The error he is getting is as follows:

Error: Server sub5.mail.dreamhost.com has disconnected. Server may have gone down or it may be a network problem.

I tried to find a solution for this on the forum, but could not. I appreciate your help.

Thanks!

Nick Scarpa powernick13@gmail.com

Hello, my dreamhost client I am having a problem connecting to his mail account through Thunderbird. The error he is getting is as follows: Error: Server sub5.mail.dreamhost.com has disconnected. Server may have gone down or it may be a network problem. I tried to find a solution for this on the forum, but could not. I appreciate your help. Thanks! Nick Scarpa powernick13@gmail.com
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You didn't mention where you had confirmed with Dreamhost on whether there was a problem as described.