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Firefox built in screenshot tool no longer works

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  • Last reply by cor-el

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I have already reviewed the following articles- https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings https://support.mozilla.org/en-US/questions/1275120

I have gone into about:config and tickered in there... I have also done a refresh, attempted to go into safe mode, and tried looking in features under the about Firefox menu.

Please assist... if nothing else works, I may have to uninstall and reinstall. I hate to do that though.

I have already reviewed the following articles- https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings https://support.mozilla.org/en-US/questions/1275120 I have gone into about:config and tickered in there... I have also done a refresh, attempted to go into safe mode, and tried looking in features under the about Firefox menu. Please assist... if nothing else works, I may have to uninstall and reinstall. I hate to do that though.
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Chosen solution

It isn't in the 3 dot menu any longer. In the 3 bar menu, in Customise Toolbar, there is a button you can drag to the toolbar (or put in the Overflow Menu). The option is also in the page context menu (right-click on the page).

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Chosen Solution

It isn't in the 3 dot menu any longer. In the 3 bar menu, in Customise Toolbar, there is a button you can drag to the toolbar (or put in the Overflow Menu). The option is also in the page context menu (right-click on the page).

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