logging in
When I try to login it ask for my username and my password I enter them then it asked for the verification code so I put it but then it still doesn't log me in it tells me it's incorrect and it keeps doing it over and over how can I get logged in
All Replies (5)
What's your computer system and Firefox version?
Is this with all websites/pages, some, a few?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
Is this about connecting to a Firefox Account ?
Yes when I try to sign in the sync area
It is a whole new computer so there is no history or nothing
In case of issues try to login to the Firefox Account via this website.