Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My dropdown boxes are just black when i hover over jcons, no words in them. How do i fix

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

, when I'm in the with my web page during my studies when I hover the cursor over an icon nothing shows up but a black box how do I fix this

, when I'm in the with my web page during my studies when I hover the cursor over an icon nothing shows up but a black box how do I fix this

All Replies (2)

more options

What's your computer system and Firefox version?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

What kind of icons is this about?

Can you attach a screenshot?