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Archived

Flame with FFOS2.0 unresponsive

Firefox OS Troubleshooting
Enrico replied
Enrico
Enrico

It happened me twice (and for reasons I cannot identify) that my Flame with FFOS2.0 becomes completely unresponsive.

When this happens, the screen is turned down and the physical buttons have no effect (not even a long press of the power button). Neither connecting it to a power source has any visible effect.

The only solution I found is to perform a battery pull. After that, the phone seems to return working properly.

This is somehow similar to https://bugzilla.mozilla.org/show_bug.cgi?id=1080254 but it happens on v2.0, not in 2.1.

Does anyone has the same problem? Is it a software bug (and should it be reported) or a hardware problem of my device?

It happened me twice (and for reasons I cannot identify) that my Flame with FFOS2.0 becomes completely unresponsive. When this happens, the screen is turned down and the physical buttons have no effect (not even a long press of the power button). Neither connecting it to a power source has any visible effect. The only solution I found is to perform a battery pull. After that, the phone seems to return working properly. This is somehow similar to https://bugzilla.mozilla.org/show_bug.cgi?id=1080254 but it happens on v2.0, not in 2.1. Does anyone has the same problem? Is it a software bug (and should it be reported) or a hardware problem of my device?

All Replies (2)

rajkumarukkuturi
rajkumarukkuturi

hello , 

          it happen with my phone also many times .it is 100 % os problem .

you need to update your phone to new version of firefox os . after update your phone ,your problem will be solved . 

                            thanks you ,

Modified by rajkumarukkuturi

Enrico
Enrico Question owner

Thanks rajkumarukkuturi,

I'm on the "default" update channel, so I'll just have to wait for an update.